Healthy Paws | Pet Insurance Review

It takes time to gather all the paper work from birth or adoption to present situation requiring claims being filed. Having patience, it takes time to gather birth or adoption papers to present day. They process these quickly as well as sending communication. I spoke to 3 different representatives on the phone and each was was amazing. We highly recommend Healthy Paws. An update: We have completely filed all our surgical claims and everyone is wonderful helping us. We're working on her rehab claims right now, and sending claims as we pay her bill. The turn around is quick and efficient.

Terms and conditions are clear. No haggle. Claims are processed and reimbursed quickly,

My dog was treated at an emergency hospital and Healthy Paws did not cover the assessments made by the specialists to determine treatment. When I called, the person said that there was a mistake that was made and she would file an appeal. I checked back in the next day and the person gave me a different story, that the itemized bill from the emergency department looked like the exam was routine, and was not being covered. I asked about the appeal and she said she'd check. This seems unjust, to not cover what is part of an emergency situation, as I was initially told would be covered when I decided to use Healthy Paws as an insurer. I also don't like how I receive different stories and the first person I spoke with seemed irritated and talked over me, to the point where I had to tell her to wait and let me finish several times.

They’re always available by phone. Page just had a big surgery on leg and it was comforting to know my plan covered most of it. Sometimes we may grumble about monthly payments BUT when our pets (my kid to me) get sick/surgery it takes some pressure off the situation. And their reimbursements are processed very quickly …which is very important.

I recently had to take my dog Murphy to the vet for a pretty rough visit. He was sick, needed an x-ray, several tests, and treatment for a double ear infection. The bill ended up being much higher than expected, but I was so relieved that our pet insurance came through. I submitted the claim and was pleasantly surprised that they covered about 60% of the total cost. The process was straightforward, the claim was processed quickly, and it made a stressful situation so much easier. I’m really happy with the coverage and grateful for the support when we needed it most.