Healthy Paws | Pet Insurance Review

We have had our Healthy Paws insurance for our dog, Jax, since he was a puppy and it always gave us a feeling of security knowing we had excellent coverage in case anything ever happened to the most important part of our lives. Almost ten years later we found ourselves facing Jax needing to have two hip surgeries over a short time span. He had excellent care and his surgeries were covered at 90% by Healthy Paws (based on the coverage plan we have). He is now going to have excellent rehabilitation to ensure he heals well and builds the muscles he needs to live a healthier and pain free life and Healthy Paws covered that as well. We were reimbursed quickly following our submission and it gave us such peace of mind. I would recommend Healthy Paws to every pet parent and will always have coverage for all my pets. Submitting claims is incredibly easy using the app and customer service is very responsive to questions.

Reimbursement is timely and benefit explanations easy to understand.

They are decent, but they look for every reason not to pay claims. I have been using them for 6+ years, but they continue to deny claims for a ton of different reason. I recently needed a sedative for my dog due to an injury, and they denied it because they do not cover "behavioral medications", but this was medically necessary. Also, when I originally signed up it was $50 per month and now is over $105. They claimed premiums would not go up when I signed up, but recently looked at my account where they have increased EVERY YEAR.

excellent service. App is easy to use. Checks come quickly! Excellent!

I cannot say enough amazing things about Healthy Paws. Their response time to claims is unbelievably fast, but what truly sets them apart is the personal care behind it all. Not only do they process everything quickly and efficiently, they actually check in and genuinely care about how our pup, Beckham, is doing. That kind of compassion is rare and so appreciated. Knowing that we have a team who supports us medically and emotionally brings such peace of mind. Thank you, Healthy Paws, for being there for our boy every single time. 🐾💛