Healthy Paws | Pet Insurance Review

Quick pay outs but be very careful in giving your information or they will change things on you. I joined in the spring of 2019 and when you start you have to give all the proper information. On asking about which breed my dog is, there was no listing for it. My dog is a Puggle and there was no listing for that breed. There was pug and beagle. So I had to choose "small mixed breed". never heard anything about it. Did not make any claims for over five years. Fall of '24 and summer of '25 I had to make two small claims and they paid out with no problem. Suddenly fall of '25 they become "aware" of what breed my dog is, even though all of his records state his breed on it that I gave them a long time ago. Once I verified with them what his breed is, suddenly they changed my terms from $250 deductible/80% reimbursement to $500 deductible/70% reimbursement saying they would never have given the other payout numbers if they knew that he was a puggle. So yes they seem to review and pay out quickly, but be very specific everything that you do with them.

My cat needed a procedure to help her breathe better and improve her longterm health. After her Vet recommended surgery I decided to do. Best decision. Not only is she feeling way better but she is acting like a young cat should and Healthy Paws processed my claim quickly and paid as I hoped for :))

I’m incredibly grateful to Healthy Paws for standing by us through my dog’s two surgeries. Those were very stressful and emotional times, but knowing I had reliable pet insurance made a huge difference. The claims process was simple, reimbursements were fast, and everything was handled professionally. I truly appreciate the support Healthy Paws provided and highly recommend them to any pet owner

I can't say enough great things about Healthy Paws pet insurance! Our pets are like family to us and Healthy Paws is always there for us. It is so stressful to be told your dog has cancer or that they need knee surgery. Thor has been through cancer surgery last year and knee surgery this year. I never had to worry about the vet bills because Healthy Paws reimbursed me 90% of both surgeries within 3 days. They are absolutely the best pet insurance company out there and worth every penny. You get what you pay for and they will be my pet insurance company for life!

I truly appreciate the coverage, however, Customer Care I couldn’t understand because of the accent. When I want something as important as my pets insurance, I should be able to understand your agent. I also was told someone would call me regarding updating my plan and I have not heard anything.