Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,223

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
1

out of 5

POSTED: | BY: Loretta Sutton

Reimburse

I have had this insurance for at least 12 years and have several dogs on it. Previously things were wonderful. I received my reimbursement in a timely manner. I got the most expensive policy and until lately I praised Healthy Paws to everyone. I have been very happy until lately. I have submitted two claims and I will be submitting another one very soon. One was submitted in January and the other one in March. I have not received a reimbursement check on either one. I have called and of course it’s somebody different in a different place. For my January submission I was told it was approved but never got where ever the checks are printed. It was spooked to be corrected and here I am almost 4 months later still waiting. I had submitted another one in March but was told they didn’t have record of that. What is going on there.? My premiums are very expensive. I would appreciate a response to this since I can’t talk to anyone that can help. Because of this I have given a very low rating.
1 comments

POSTED: | BY: The Healthy Paws Team

Thanks you for being part of the Healthy Paws family and for al of your kind words. We're sorry for any frustration during the processing of your claims. Those claims mentioned in your review have been processed. Give your babies big hugs from us!

5

out of 5

VETERINARIAN: The Village Vet

POSTED: | BY: donna antonacci

thank you healthy paws

To Whom It May Concern, I brought home a sweet Havanese puppy named Peanut from a local breeder who had been breeding for over 30 years. We instantly fell in love with him. Although, I was initially unsure about getting pet insurance, I ultimately decided to move forward with Healthy Paws Pet Insurance and I’m so glad I did! A year later, Peanut began having seizures and was diagnosed with epilepsy. I reached out to the breeder, who assured me that in all her years of breeding, she had never encountered a dog with this condition, Peanut was her first. As time went on, Peanut was also diagnosed with liver disease, then heart disease, and most recently, bowel disease. I honestly don’t know what I would have done without Healthy Paws Pet Insurance. To date, Peanut's has had over 220 claims. Without insurance, I can’t imagine how I would have managed the financial burden. Not only does Healthy Paws consistently and efficiently cover claims, but they also take the time to check in on Peanut. They treat him like family, and that level of care means the world to me. I wholeheartedly recommend Healthy Paws to anyone with a pet. Their support has allowed me to focus on loving and caring for Peanut, rather than worrying about overwhelming vet bills. I am beyond grateful for their compassion, reliability, and continued support. Sincerely, Donna & Peanut
5

out of 5

POSTED: | BY: Jill Hewitt

Wonderful claims process

The claims process is so easy and takes the worry about how to pay for your pet’s emergency care away, when all you should be worrying about is getting your pet better! I wish human claims paid out that fast!
5

out of 5

POSTED: | BY: Jocelyn

We are so grateful for the coverage…

We are so grateful for the coverage that Healthy Paws has provided for our amazing dog, Wally. We didn't know what was wrong with him but he was limping and stiff and lethargic, and it was getting worse. It turns out the vet had to do lots of (expensive) testing but they found out that he had TWO tick-borne illnesses! We would never have known if we hadn't been able to get the blood tests. Healthy Paws helped cover the costs, the process is so easy via the app, and Wally is already feeling tons better and on the road to recover and returning to his sweet silly self. Thank you, Healthy Paws! I would highly recommend.
5

out of 5

POSTED: | BY: Jocelyn Sargent

Grateful for great coverage!

We are so grateful for the coverage that Healthy Paws has provided for our amazing dog, Wally. We didn't know what was wrong with him but he was limping and stiff and lethargic, and it was getting worse. It turns out the vet had to do lots of (expensive) testing but they found out that he had TWO tick-borne illnesses! We would never have known if we hadn't been able to get the blood tests. Healthy Paws helped cover the costs, the process is so easy via the app, and Wally is already feeling tons better and on the road to recover and returning to his sweet silly self. Thank you, Healthy Paws! I would highly recommend.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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