5
out of 5
POSTED: | BY: Jamie
Really great experience
Really great experience. Offered immediate support for emergency visit.
Read more on Trustpilot
4.9
out of 5
Number of reviews 10,736
Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Top-Rated Pet Insurance Plan
No maximum annual or lifetime payouts
One easy-to-understand pet insurance policy
Most claims are processed within 2 days
Use any licensed veterinarian in the U.S. or Canada
5
out of 5
POSTED: | BY: Maria
Kind and Efficient
Healthy Paws has been wonderful to work with. The staff are friendly, the process for filing claims is easy. They are efficient in what they do. Highly recommend them.
4
out of 5
POSTED: | BY: Mark Holguin
I'm happy with the coverage provided
I'm happy with the coverage provided. It was as expected and payout was in a timely manner; however, I initially used the mobile app to make claim, but it wasn't received. I then called customer service, they recommended I email the claims. This proved to be effective, and from that point forward, I tracked the claims via mobile app.
5
out of 5
POSTED: | BY: Christina Faraone
Exceeded Expectations!
Our dog had to have emergency surgery a few weeks ago and we were so worried about him. The one thing we didn’t have to worry about what paying for his care because we have Healthy Paws by Chubb for him. I was amazed at how quickly they reviewed my claim and paid on it though- they exceeded my expectations- we already received the reimbursement! Thanks so much Healthy Paws, we are so happy we have you by our side!!
2
out of 5
POSTED: | BY: Brittany M.
Appalled at Company's Behavior & Integrity
I've never had too much of a problem with Healthy Paws. I've had 90% coverage and $250 deductible since roughly 2016.
Today, customer service emailed me stating that my dog's medical records said a different breed than what she was registered with Healthy Paws.
The different breeds in question?
Hound Mix
Mixed Breed
They said if I didn't get my vet to send medical records stating she was a mixed breed, that they'll drop my coverage to 70% , 500$ deductible, and raise my premium up by $169.01.
My dog is a mixed breed. Hound mix is best guess. I have no idea how they are actually trying to pass this off as a legitimate issue.
Monthly Cost
$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.