Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,077

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Bethany Sigler

Excellent service

Super fast reimbursement! Excellent service with caring follow up. Thank you Healthy Paws!
1

out of 5

POSTED: | BY: Kevin North

I Wish I Had Never Bought this Insurance!!!

they don't know how to give answers to simple questions such as "who was the provider on the invoice I submitted for reimbursement." Then after I waited 5 min. for an answer to this simple question, I asked for a super. She put me on terminal hold. This is the service we now get from an off-shore call center contracted by Healthy Paws.
3

out of 5

POSTED: | BY: Holly Lyons

Healthy paws responded quickly and…

Healthy paws responded quickly and accurately with coverage. However the monthly price has alarmingly increased over the years and almost doesnt seem worth it.
1

out of 5

POSTED: | BY: Susan

Buyer’s beware

Buyer’s beware. I bought and paid for a pet policy with great benefits when my dog was 2 yo. I wanted to have this coverage for his care when he got older and would need it. But. when my dog turned 7, Healthy Paws REDUCED the benefits that I bought and paid for just when I needed the benefits the most. Never again, I’ll save up on my own. It’s a rip off. Policy changes should be made for their new customers, not to those who have already purchased and paid for a policy.
1

out of 5

POSTED: | BY: Claudia Fung

Premium goes up more than double once your dog becomes a senior

I agree with the other long term and loyal customers. If you are new and your puppy is still young, you will love Healthy Paws. They reimburse quickly and customer service is great. It was only $40 per month when my dog was a year old. However, once my dog's age has reached at 7/8 years old, the annual premium adjusted more and more by percentage every year. For the past 2 years, I had to lower my coverage and raised my deductible in order to keep up. And for this year, the new monthly amount was ridiculously high (from $230 to $530). I seriously thought it was a mistake and had to call them. Of course they gave me the same old reasons (medical cost is high in your state, etc). I live in the same state all these years and don’t see things being priced that much or doubled even though no doubt there’s inflation. I truly feel helpless and disappointed with Healthy Paws at this stage after being a loyal customer for over 11 years. I feel like my dog is getting old and so they just want you to leave and not provide coverage anymore. I also just talked to a friend who also has Healthy Paws. She told me her premium got ridiculously high as well for her senior dog.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

Get a quote today

Leave a review