out of 5
POSTED: | BY: Susan Murray
out of 5
Pet Insurance Reviews: 7,124
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out of 5
POSTED: | BY: Susan Murray
out of 5
POSTED: | BY: Lori Avitto
out of 5
POSTED: | BY: Matthew H
out of 5
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out of 5
POSTED: | BY: K Nitti
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
No per incident, annual or lifetime pay-out limit.
You can choose an annual deductible of $100, $250, $500 or $750*
*Choice depends on age of the pet
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
POSTED: | BY: Susan Murray
After posting this review, Healthy Paws contacted me and rectified the situation. Once you get someone's attention, they were really wonderful! In fact, I would increase my rating, if I could edit it.
POSTED: | BY: Healthy Paws Customer Service
Susan - we apologize for any frustration during the processing of your claims. As per the policy we do require medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts to provide those records. We now have full records on file for your pet and your claim has been completed. You should receive your Explanation of Benefits in the next 24-48 hours.