Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,502

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,502

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Blue pearl

POSTED: | BY: Mary Murphy

Excellent service

My dog has had several serious illnesses Ashe has aged forward and everonehasnrencostly it was so reassuring knowing that HP was there to guarantee his care
5

out of 5

POSTED: | BY: Beya

Healthy Paws has provided exceptional service

Healthy Paws has provided exceptional support for our two Cunucus (Arubian dogs). Tiana underwent TPLO surgery on her left knee in April 2023 and her right knee in June 2024. The reimbursement process was swift, and customer service has been excellent. Monthly premiums are reasonable with minimal annual increases. Their coverage has been comprehensive, and I would not have been able to afford approximately $15,000 for the two surgeries Tiana required without their support. Healthy Paws Insurance covered around 80% of all expenses, including medication and follow-ups. Refunds were deposited into my account within three days of submitting the necessary medical records and bills, with no questions asked. Healthy Paws also follows up with emails to check on Tiana's well-being. Overall, the service has been outstanding. Keep up the great work.
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2

out of 5

POSTED: | BY: David

Sure seems like a scam to me

Sure seems like a scam to me. We purchased the Healthy Paws insurance for our new puppy Charlie in Jan. In May I was told his puppy incisor teeth had not fallen out and would need to be extracted. I did the oral surgery and filed the claim, but they always seemed to need more information. Then would then almost immediately close the claim. I would open a new claim, after spending a ton of time requesting info from our vet. Now after providing everything they have requested, with a complete medical history from 3 months of age, the Explanation of Benefits says "outside the policy period" and it seems to have been denied. I have emailed them requesting an explanation and asked to cancel my policy. It seems like their company moto must be "deny, deny and hope you die."
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1

out of 5

POSTED: | BY: Bharat Bhatia

Examination Charges are NOT covered.

I purchased a policy for my pet for Illness and accident over the phone. I was not informed or disclosed any kind of exclusions during my purchases. When my pet got sick after 3 months with an upper respiratory infection I took my pet to a Vet who examined him and prescribed him antibiotics. The same day I submitted a claim and I was informed that the examination by the Vet would not be covered which was $97. due to an exclusions. The only thing they covered was $22 medications for my pet. I think they should have disclosed the exclusions during my purchases of the policy that examination charges are not covered if your dog is taken to a Vet for illness. Now I have canceled my coverage with Healthy Paws and got similar coverage for half the price that covers the examination charges and prescription for illness visits.
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5

out of 5

POSTED: | BY: Kim C. & Bamm Bamm

Great Pet Insurance

Although pet insurance can be quite expensive when your dog hits the age of 12, I have had nothing but a positive positive experience with Healthy Paws. I have never once had to fight them on a claim, they are fast with reimbursement and processing, and I have been with them almost 11 years. I appreciate this company and the ease at which they make the entire experience so that I can focus on my dog and her health. I do not often write reviews but I would definitely recommend this company for anyone looking for pet insurance.
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Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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