Healthy Paws | Pet Insurance Review

I paid premiums averaging $35 a month for my cat for four years without making a claim. He was injured recently, so I had to take him to the ER for treatment. The bill was close to $500. I submitted a claim, including the bill, doctor's notes, and his entire medical history. It took several days to process, and they only agreed to reimburse me for $32. I understood that the insurance only covered 80%, and that there was a deductible, but they also deducted the cost of the office visit as a regular checkup. A week or so later I got a check for $110, with an itemized list, that indicated the were now willing to reimburse me for part of the office visit. I deposited the check, and then I got an email the next day telling me that they had made a mistake and that I should not deposit the check. I responded that I had already deposited it. This morning I checked my bank balance and discovered that they had taken out the $110 and that I had been charged a $7.50 fee for a mistaken deposit. The premiums had been set to go up to $54 a month, so I had cancelled after finding how bad the coverage was. After being charged by my bank for their own mistake, I decided to let other people know not to buy this insurance to begin with. It is useless. Just save the premiums for a rainy day and you will come out ahead.

healthy paws is a wonderful pet insurance!! I have never had an issue with them and they process claims very quickly!!

I have a mutt with a few issues. She went to the vet six times and that didn't even cover the $200 deductible. They refused to pay for multiple visits entirely. Vet bills are small enough in themselves that you don't need insurance. Don't bother.

I insured my best friend with Healthy Paws when he was about 12 months old and I did never have a health issue. Unfortunately My best friend had to go thru surgery in the middle of COVID-19 pandemic, worst moment for this to happen with all the craziness and all of us being impacted financially. FORTUNATELY, he was insured and to my surprise the process of the claim with Healthy Paws was very smooth and transparent. This is something you should always look for an insurance company. I 100% recommend Healthy Paws for your pet.

My cat recently had emergency surgery after he ingested hair ties that caused a GI obstruction. I was worried that submitting my first claim could come with red tape and delays, however the process was completely painless! Once they confirmed they claim had been reviewed and completed the reimbursement was in my bank account within two days. They also sent a follow-up email making sure my cat had recovered and if there was anything else they could assist with.