Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,791

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Rachael O’Rourke

Healthy Paws is the best pet insurance!

This company has hands down the best customer service! They make it stress free and easy to file a new claim. The process of claims are around 3-10 days and any coverage that is owed back to you is in your account within a few days. Our puppy was sick and they even reached out to ask how he was! What insurance company does that?!! None! I’m so impressed that they even care and check in with their clients. If you have a pet get insurance and use Healthy Paws, you will not be let down! They have my business forever more!
2

out of 5

POSTED: | BY: Deborah Brown

Reimbursement isn't what you think

I must admit, Healthy Paws claim submission is very simple and customer service will get back with you fairly quickly. What I didn't like is, that instead of Healthy Paws giving me my reimbursement in monetary form, they took it upon themselves to give me my reimbursement by adding it to my next premium. This is not what was told to me prior to me signing up with them. You pay all this money monthly and you cant get your reimbursement back in hand. So in other words, "Healthy Paws will NOT reimburse. They will always keep their monies within their company!" Not a happy member at this time.
5

out of 5

POSTED: | BY: Natalia

Affordable and easy to use

Very happy with Healthy Paws! I signed up with them when I got my cat because of the very reasonable premiums. Recently my cat had to get emergency surgery to remove an intestinal blockage and I was so relieved that I had pet insurance. It was easy to submit my claims to Healthy Paws and they were processed promptly.
5

out of 5

POSTED: | BY: Natalia

Very happy with Healthy Paws

Very happy with Healthy Paws! I signed up with them when I got my cat because of the very reasonable premiums. Recently my cat had to get emergency surgery to remove an intestinal blockage and I was so relieved that I had pet insurance. It was easy to submit claims to Healthy Paws and they were processed promptly.
1

out of 5

POSTED: | BY: Lialia

Astronomical premium increases annually

When you get quotes from pet insurance companies Healthy Paws will stand out and look affordable and like it's the best deal you can get. Policies can start at $35+/month. What they don't explain or state anywhere is how much that premium will increase year over year. How convenient. In your second year your premium will increase 15%-20%. So factor that into your math when you look at getting the policy with them in the first place. As others have stated they won't even notify you that this increase has taken place. You will just see that higher number charged to your card without warning. My plan increased by 16% and this is only my second year with Healthy Paws. Can't imagine how much it will increase next year. Again, as I've read in other reviews here, when you ask them they will respond with a canned answer that the premium increase is because of the state you're in or that pet policies in general are "getting more expensive." It's seriously a bunch of BS. Just an excuse to steal your money. Deceptive company who doesn't care about your pets. They just care about getting your money and tricking you. They get you in on an "affordable" number/cost, then gauge you every year after that. Here's an example of what this insurance would cost over a 10-year period, based on a premium of $51 (90% reimbursement), + an increase of 15%/year And that is likely on the very low end of what your actual increase will be. It could be an increase of 20% every year based on the other reviews I've seen here. Monthly cost + 15% increase ---------------- Year 1 $51.00 Year 2 $58.65 Year 3 $67.45 Year 4 $77.56 Year 5 $89.20 Year 6 $102.58 Year 7 $117.97 Year 8 $135.66 Year 9 $156.01 Year 10 $179.41 Annual cost + 15% increase ---------------- Year 1 $612.00 Year 2 $703.80 Year 3 $809.37 Year 4 $930.78 Year 5 $1,070.39 Year 6 $1,230.95 Year 7 $1,415.59 Year 8 $1,627.93 Year 9 $1,872.12 Year 10$2,152.94 Lifetime cost: $12,425.88 TWELVE THOUSAND DOLLARS. That's $12k that could go towards any accident that you are worried will happen during your pet's lifetime. Be informed and don't trust Healthy Paws and their BS.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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