Healthy Paws | Pet Insurance Review

Why did I was so long to get pet insurance? Healthy Paws made the process a breeze! They are not only affordable, but the claim was processed and payment sent so quickly I was thoroughly satisfied. Not only that, they followed up to see how my pup was doing after being bitten by a rattlesnake. She's doing just fine, but sadly still sticking her nose where it doesn't belong. We're watching her more closely now!

Healthy Paws Pet Insurance was fantastic. They are affordable, processed claims quickly and made reimbursement payment within weeks. And they followed up to inquire about the health of our injured pet. Couldn't ask for more! And the pup is doing great!

Healthy Paws is terrible. It took 6 months, an insurance investigation, and multiple letters from treating veterinarians to overturn claims adjuster's completely unsubstantiated speculation my dog's pneumonia might have been related to a pre-existing condition. They will try to wear you out with multiple denial letters, vague rejection codes, refusal to provide accountable individuals (or last names, or phone numbers, or emails), until you give up or, as happened with me, make it clear you are willing to file a State oversight complaint.

Five weeks ago, our 10 year-old Springer tore her rear knee ACL so badly it disconnected. She needed reconstruction surgery. We were incredibly stressed about her safety, our ability to care for her when she came home, and also the cost. It has been so much easier than we expected, largely because of Healthy Paws Health Insurance. When I called them to check coverage, they assured me that unless it was a pre-existing condition, there would be no problem. They told us not to worry, that Healthy Paws was there to relieve us of stress, not increase it. Since our girl has been insured since she was less than a year old we were relieved. The surgery was expensive, and we were reimbursed exactly as we hoped, within days of submitting the bills. We have enjoyed their efficiency and courtesy for ten years of mostly mundane and minor health issues (foxtails, UTI infections, allergies...) Their processing system is extremely streamlined and user friendly. We find their newsletters informational. And their customer service all these years has convinced us that they actually care about our girl. They have never let us down, but this time they really had our backs - and we deeply appreciate it. If you are thinking of getting pet insurance, look no further than Healthy Paws.

Five weeks ago, our 10 year-old Springer tore her rear knee ACL so badly it disconnected. She needed reconstruction surgery. We were incredibly stressed about her safety, our ability to care for her when she came home, and also the cost. It has been so much easier than we expected, largely because of Healthy Paws Health Insurance. When I called them to check coverage, they assured me that unless it was a pre-existing condition, there would be no problem. They told us not to worry, that Healthy Paws was there to relieve us of stress, not increase it. Since our girl has been insured since she was less than a year old we were relieved. The surgery was expensive, and we were reimbursed exactly as we hoped, within days of submitting the bills. We have enjoyed their efficiency and courtesy for ten years of mostly mundane and minor health issues (foxtails, UTI infections, allergies...) Their processing system is extremely streamlined and user friendly. We find their newsletters informational. And their customer service all these years has convinced us that they actually care about our girl. They have never let us down, but this time they really had our backs - and we deeply appreciate it. If you are thinking of getting pet insurance, look no further than Healthy Paws.