Healthy Paws | Pet Insurance Review

We had debated getting pet insurance in advance of picking up our new mini Poodle puppy Nellie. After much research and weighing the pros and cons, we selected Healthy Paws. When she was 11 1/2 weeks old, she broke one of her rear legs which required surgery to set it. The surgery was an absolute success, but the over $4,000 cost was a shock. I submitted our claim not really knowing what to expect. Within a couple of days I was notified that they needed our pup’s full medical history and notified again two days later that they’d received it. 10 days later I received an email telling us the claim had been accepted and we’d be receiving a check shortly. Nellie has recovered beautifully and our experience with Healthy Paws couldn’t have been better. Thank you!

I got insurance for my puppy; unfortunately one night he was running and ran in screaming. Thank goodness for healthy paws, they covered the ER visit and his shoulder surgery, his hospitalization; made my 6000 bill a lot more easier to be like yes so that I can provide the best care I can for my puppy. And they sent an email about a week after asking how my puppy was doing.

My vet recommend I get insurance for my puppy, just in case because you never know what happens. It was so amazing to know I have it when my puppy unfortunately needed shoulder surgery. Without healthypaws I didn't think I could afford a 6000 surgery, but it was so easy to say yes. They had the claims processed within 10 days and were sweet enough to check in to see how much puppy was doing.

Healthy Paws Pet insurance has been easy to work with and has always covered our claims without any issues. When buying pet insurance, make sure you read the entire policy before purchasing (i.e. things like pre-existing conditions, cruciate ligament exclusions, etc). Many policies, Healthy Paws included, do not cover the actual office visit. However, our bulldog has had several issues and the health insurance policy has covered all of her prescription medications, x-rays, blood work, etc. She recently required an MRI and then 1 week later a major surgery to her knee. Healthy Paws covered both of these which made the decision to pursue treatment SO much easier. Submitting the claim has been very easy (either via app or our vet will fax in the claim) and they direct deposit my reimbursement. Most reimbursement happens within 1 week (the longest it has ever take was 2 weeks)

I was in a very dramatic situation with my dog Zsa Zsa, who was diagnosed with a tumor on her spleen which was threatening to rupture at any moment in her abdomen, leading to death. I was given an hour from the surgeon to decide if to put Zsa Zsa to sleep or perform an expensive surgery that I couldn't afford. In that hour, I was not only able to reach Healthy Paws but a very friendly customer service associate was able to give me enough certainty that the surgery was going to be covered that I gave the go-ahead. Zsa Zsa survived the anesthesia, the operation and the recovery and is now again healthy. And Healthy Paws, after a very quick review, covered the contractually stipulated amount. All in all, an amazing experience. Healthy Paws