Healthy Paws | Pet Insurance Review

Healthy Paws kept me informed of what was needed to complete the claim for my dog. Once all of the paperwork was submitted, the claim was issued within 24 - 48 hours. They also followed up to see how my dog was doing after surgery.

In 2014 I purchased Healthy Paws Pet Insurance shortly after I adopted my female border collie, C.C. Very shortly afterward, C.C. became so sick with vomiting, bleeding and appetite loss, and I remember saying to her, “Don’t worry, C.C. I’m not going to give up on you and we are going to figure out what is wrong and make you better.” After numerous and expensive tests, she was diagnosed with Inflammatory Bowel Disease and we were able to control the IBD and she was her beautiful happy self again. Then, in December 2018 she was diagnosed with cancer of the liver and spleen. The vet gave me terrible news that typically even with treatment, most dogs with this type of cancer only live 4-6 months, and the treatments are $3k/month. C.C. was only seven years old, and I was terrified of losing her. Thanks to her Healthy Paws pet policy, I had the option to treat her with chemotherapy, otherwise, she would never have had this chance, and I would have had to put her down in January, 2019. A year and a half later (which is a long time for a dog), C.C. is still with us and her cancer is in remission. I would have never been able to afford the treatments on my own, but Healthy Paws made it possible to keep my promise to C.C. that I was not going to give up on her. Additionally, taking the financial strain out of the stress of taking care of a sick pet was so incredibly helpful. To date, Healthy Paws has paid all 108 of C.C.’s claims. (I also have another policy for C.C.’s brother, Pirate, but after 4 years, he still has no claims. Good Dog!) Every once in a while, I get a little note from Healthy Paws asking how C.C. is doing, and I am so happy to report that she turned 9 in January and is still doing well. I asked if I was in jeopardy of having our policy canceled, and the response was, “Nope! As long as you pay your premiums, we will keep paying the claims!” Every claim I submit has been processed, and I usually have the money back in my account within a week. C.C's oncologist also has a Healthy Paws policy for her dog. She told me she tells other pet parents about C.C.'s good news story whenever they ask her opinion on purchasing pet insurance. I thank God every day that C.C. is still with us, and I thank Healthy Paws for allowing me to afford the care of my pets. The world is definitely a better place with them in it.

I am so glad I got pet insurance from Healthy Paws for my dog Kiwi, half German Shepherd/half Boxer. They are amazing! They make filing a claim very easy and claims are completed and paid out quickly. They have covered all my dogs needs, including biopsies, hip dysplasia, ACL repair surgery, physical therapy, acupuncture, and even stem cell therapy! I even got contacted by them to check on my dog’s well being! Kiwi is my service dog, but also my best friend! I don’t know what I’d do if I didn’t have Healthy Paws!!

We have been a Healthy Paws member since 2015 and to date they had provided us with easy reimbursements for general care with minimal issue. Our 16-year old shih tzu was unfortunately diagnosed with melanoma in March 2020, and Healthy Paws helped alleviate a lot of stress during what was an already emotionally and financially trying time. Their phone associate, Caleb, made sure to answer all my questions, and they worked with both the vet and oncologist to make sure we were taken care of. We have in the past, and will continue to recommend Healthy Paws to other pet parents.

I was so glad I had this insurance. My little 8 lb Maltese/Yorkie got a hold of a 2 inch chicken thigh bone and swallowed it whole. She had to have immediate surgery to remove it from her stomach. I turned in the bill to insurance and had reimbursement within a couple of days. No problem with the claim at all. Awesome ins.