Healthy Paws | Pet Insurance Review

My dog is thankfully healthy but recently had a accident that required a pretty serious surgery. He is family so we would have done whatever it takes to get him well but without Healthy Paws the financial burden would have been great. His insurance plan is worth every penny! They processed the claim without delay. We received reimbursement less than 2 weeks after his surgery AND they checked in to see how his recovery is going. Wonderful customer service, I wish human health insurance worked this great! I am thankful I chose Healthy Paws!

We are very grateful for how fast Healthy Paws has been with reimbursing the costs of our dogs treatment and ongoing medication for a condition I had never even imagined as a possibility. Epilepsy/seizures was such a scary and unexpected diagnosis for us but finding great medical care and having pet insurance has made a huge difference in working to manage his care and ease our fears over this diagnosis.

Ive always been skeptical about pet insurance but after spending over $30K out of pocket on a previous dog, I knew I must have it for all future pets. My cat was recently hospitalized for kidney/bladder stones and urethral obstruction for a week and had 2 emergency surgeries costing me close to $8000. Healthy Paws accepted the claims, reimbursed the promised amount promptly and even sent a personalized follow up email to check in on my kitty. Every time I contact them, they are friendly and helpful. I’d definitely recommend them.

We got our American Labrador Retriever at 8 weeks from a breeder in MD. She's been the best, sweetest dog for our 3 kid household. Our vet recommended we get pet insurance just in case. I chose Healthy Paws based on good consumer reviews. Our lab, Tessa, at 2 1/2 , developed a terrible inner ear infection that rapidly turned into an abscess and meningitis. We rushed her to two different vets several times over a 48 hour period before we got an accurate diagnosis. She ultimately needed a total ear canal ablation procedure. Healthy Paws paid 80% of the cost of surgery and prescription drugs. Filing a claim was easy to do on-line, and they followed up with me to find out how she was doing. We were so stressed about our sweet dog's condition and how best to treat it, and having Healthy Paws insurance freed us to decide in consultation with our vet, how best to treat it without a huge worry about the cost. I can't recommend them enough. i never write reviews, but this time, I feel strongly that we were given excellent consumer service and compassion during a very difficult period.

They have been overhear charging me for 1 year, now raising my rates with ZERO claims! I have been told on 3 occasions that they will correct issue and have someone contact me, but no one ever does, and they continue to charge me HIGHER rate!! I have spent countless hours on hold trying to reach them!! I am beyond frustrated!! I will be finding another insurance company!! Shame on them!!