5
out of 5
POSTED: | BY: Michell John
HealthyPaws Stepped in when I needed them the most
I recently had my kitty develop a Urinary obstruction. I learnt from the vets that this was life threatening and a very common thing among young-adult male cats! We love our cat and there was no question that we want to provide him with the best medical care for something this serious. He ended up having to stay in the ER for 24hrs with doctors doing everything to help him get through this. In all this chaos, HealthyPaws was there when I needed them - right from making it as simple as being able to upload my cat's medical records from my phone using an app to reaching out to the vet to get some missing medical record themselves, they took away our tension of worrying about the financial logistics of this traumatic experience. My interaction with their representatives was very pleasant, the person I spoke to was kind enough to ask how my pet was doing. And made me feel like they really cared. I got the reimbursement within just a few days of my case being reviewed making things less stressful for me. This is my first experience with any pet insurance company and I am glad I picked the best in the business. I would anyday recommend HealthyPaws to anyone who needs a good pet insurance to have your back when you need it the most.