Healthy Paws | Pet Insurance Review

My review of Healthy Paws is a 5*, especially for service and value. I'll start with our back story and then describe how great it has been to deal with them. I will try to touch on some of the points that made me apprehensive prior to signing up in order to ease your nerves. We contemplated health insurance for our first and only pet, but didn't decide to sign up until just before our pup's first birthday. We began by doing some research on some of the most prominent insurance companies that our vet and local pet store promoted. After reading about the companies via reviews (just like this one) and comparing, we decided that we would choose Healthy Paws, and we are SO HAPPY we did! It is so easy and painless to deal with Healthy Paws! We chose the 90% plan. So, we pay the vet bills up front and submit an image of the paid receipt into the mobile app or website. Then, Healthy Paws reimburses us 90% of all qualifying charges after the deductible has been covered. It seems like everything is covered except for preventative care, like: booster shots and annual visits. Things that we have had covered were: x-rays, a knee surgery, medications and physical/rehab therapy. Once we have submitted a claim (a process that takes less than 2 minutes), we receive email notifications until we eventually receive our reimbursement check in the mail (normally within 2-3 weeks). It is great! The value of insurance far exceeds its cost. The cost for our pup will be different from yours, because of the age of our pup and her breed I suppose. The cost of vet care will probably be different too. That said, the money we have saved from only our pup's knee surgery is about equal to what we saved by having surgery. It is so worth it to have the peace of mind that whatever happens, Healthy Paws will have our backs! In addition, Healthy Paws cares about us. Since her surgery about a month ago, multiple people have reached out to us to see how our pup is doing. We even got a get-well card in the mail! My only regret: waiting almost a year to sign-up with Healthy Paws. They have been fantastic in terms of value & service, and this is consistent across every single interaction we have had.

Healthy Paws was there for every step leading up to and after our dog's surgery. They were helpful in explaining our benefits and prompt in paying the claims. Their follow-up to see how Bella is was a very welcome surprise. I've dealt with insurance companies my whole life, medical, auto, etc., and have never experienced this kind of customer service. It was wonderful.

Without Healthy Paws, my Dog wouldn't be with us today. There's no way we could have afforded all the treatment and surgeries my unlucky Boxer Daughter has needed over the year. It has been a hassle free experience from day 1, and they've only ever shown earnest care in the well being of our furry family members.

Our dog was unexpectedly very sick in a very expensive way. I couldn't be more glad that we had Healthy Paws catastrophic, 80% coverage insurance. Based on my own experience with my human health insurance, I was expecting some push back from Healthy Paws as our bills continued to pile up. Instead, Healthy Paws quickly approved and reimbursed my claims, even checking in on my dog! What a great company. Would recommend to anyone.

Quick response, ease of paperwork