Family Pet Medical Center Veterinarian : Wellness, Dentistry, Surgery, Emergency

I had an after hours emergency with my dog Bailey and being new to the area I was so relieved to find Family Pet Medical Center. From the initial phone call to my arrival I was very impressed with Ben’s genuine concern, professionalism and friendliness. He helped us right away and truly cared about my dog’s needs, him and Dee made us feel right at home. It was such a pleasant surprise to be greeted with such great care and hospitality that has been harder and harder to find these days. I would be more than happy to recommend this facility to others in need as I will certainly be back myself again!

posted: 07/20/2023

I usually do not write many reviews, however my experience was exceptional at the Family Pet Emergency Center and that is why I wanted to write this. From the moment I brought in my sick dog, they immediately took my dog Bandit off my hands and started to evaluate him pretty quickly. The staff was so terrific, and you can absolutely tell that the entire staff are animal/pet lovers! They were very accommodating, kind and compassionate. My dogs got into something toxic, which we did not know what it was, and also got quite a bit of sand in their bodies, from walking on the beach, and the situation seemed very serious. My husband and I were very upset and stressed, however the staff made us feel more at ease because they continuously keep us up to speed on our pups progress. Ben at the front desk was kind enough to give me his personal phone number in case I wanted to check on the dogs throughout the night. He also took and sent me pictures of my babies as well! I was grateful for the pictures, kind staff, and routine updates! Apparently, this clinic has been around for 25 years off of Federal Highway in Fort Lauderdale Beach, and I cannot believe I never knew it was there! They also provide regular vet services during the day as well. In the 33 years I have lived down here, I have never felt so reassured that my fur babies were in excellent care! I highly recommend this place for all of your pets needs! Thank you to Dr Mike, and Dr. Waller, and all of their wonderful staff for saving Bandit and Valentina!

posted: 06/29/2023

The staff here was excellent! I brought my dog in for an emergency late in the night. The man I talked to on the phone was ready to grab her from me as soon as we got there so she was able to be taken back as quick as possible. The vet tech Dee, whom spent most of the night with me, was absolutely amazing! She kept me up to date, calmed my nerves, and even went out of her way to make me a coffee as all the tests and X-rays were being processed. They did everything possible to get to the bottom of my dogs issue and provided recommendations for food and care. I couldn’t of asked for a better experience and my pup is doing so much better.

posted: 09/03/2023

Highly recommend! Super friendly and knowledgeable staff who not only seem to deeply care about the pets but their people too! They are also very thoughtful about which treatment is absolutely necessary at 1 AM.

posted: 09/02/2023

The best and most trustworthy vet care! I never write reviews but I had to for these heroes! Not only did they take excellent care of our baby, Stella, but Ben, who works at the front, is the most honest person on the planet. I left my Daytona in one of the rooms and he called me immediately to return it! 10/10!!

posted: 04/23/2023