MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 457

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.1
  • 4.6
  • 4.7
  • Count
  • 34
  • 274
  • 457
As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
1

out of 5

POSTED: | BY: Bryan S.

Good luck getting a reimbursement in a reasonable amount of time, if at all.

I submitted a claim for a month before this review. It took them 10 days to ask for more info only after I called them. After another 10 days, I called again and they needed more paperwork. In both cases, I sent the paperwork the same day. I am now at 30 days without resolution and another phone call was a waste of time. The customer service people are friendly and helpful, as much as they can, but the online chat never works. I wish I had never left Nationwide, they paid promptly.
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1

out of 5

POSTED: | BY: A S

Everything i tried to file they call…

Everything i tried to file they call precondition. Not happy at all
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1

out of 5

POSTED: | BY: john chirico

WARNING AVOID THIS COMPANY AT ALL COSTS...... GOING ON 4 MONTHS JUST FOR THE LAST CLAIM

THIS MEANS I CAN NOT PUT IN ANY MORE CLAIMS AS THE MAX TIME ALLOWED IS 3 MONTHS......SO THE SCAM IS WE ARE WORKING ON YOUR LAST CLAIM..... AND THEN WHEN THE TIME EXPIRES THEY SAY....WE ARE SORRY WE WERE ABOUT TO REFUND YOU BUT THE TIME HAS EXPIRED...... WORST COMPANY EVER.....AND I AM STUCK HERE WITH A DOG WITH PRE EXISTING
5

out of 5

POSTED: | BY: Michael Patnode

Senior dog

MetLife Pet has covered both of my 11 year old dogs. The claims process is easy to use. They are great about staying in touch during the process and the time between submittal and reimbursement was very reasonable. I recommend the coverage for dogs of any age.
5

out of 5

POSTED: | BY: VIKI FARROW

So glad we got this insurance

Wr adopted 2 cats after being pawless for a couple of years. I decided to get insurance, thinking it really wouldn't pay off for a few years. Within the 1st year and a half, both had major dental surgeries totalling over $4000 and Met Life paid with no issues. Approved within a couple of days and the money deposited within a couple of days after that. The online submission takes just a couple of minutes. I cannot recommend them highly enough.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Provider website

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Provider website

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