MetLife | Pet Insurance Review


out of 5

Number of reviews 454

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.3
  • 4.6
  • 4.7
  • Count
  • 34
  • 279
  • 454

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.

out of 5

VETERINARIAN: Sleeping Giant Veterinary Clinic

POSTED: | BY: Brian McClellan

Chihuahua Pups

Have not submitted a claim yet to Metlife Pet Insurance, I'm hoping that it's all that it is said to be or claims to be.

out of 5

POSTED: | BY: T Romer

Great insurance company

I have 3 dogs. So you know how many claims I am submitting. Met Life is everything I expected. Customer service helped me with my first submissions. Once you understand their system, everything is a go. I don't think people understand 10-15 days is business days not calendar.. Payment is easy after setting up how you want to receive payment. Thank you Met Life. It takes a lot of worry off me if something goes wrong. The only thing I wish is, a way for Met Life to pay vet at time of visit, so its not such a hard hit on the pocket.

POSTED: | BY: Mrs Harris

I am very happy with this insurance I like the way they process it right away and send me a check. Very happy that I joined MetLife pet insurance.


out of 5

POSTED: | BY: Dayna Diamond

Great Service

For a reasonable price, MetLife Pet Insurance has paid the claims for my 12-year old cat in a timely manner and has made possible the diagnostic work and treatment he needs.

out of 5


First Claim Processed - Easy and Fast

I had another insurance previous to this and this claim was easy to process and easy to get reimbursment. Must better experience.

out of 5

POSTED: | BY: Mtn&City

Don't do what they say or respond to contact.

I paid for my policy in one, annual payment and deeply regret it. As per their website: Claims may take up to 10 days to process. I submitted my first claim on 3/4/24. It is now 3/18/24 and it has not been processed. Regardless of what time I click on the chat box on their website, it states I have contacted them outside of business hours. I submitted two messages through their contact form with no response.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.


Reimbursement for up to 90% of vet costs.

Payout Limits


Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days


Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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