5
out of 5
VETERINARIAN: Aiken Veterinary Services
POSTED: | BY: Jim Locklair
Vet trip
Great service at vet. Had to call insurance service of lost claim.
4.8
out of 5
Number of reviews 290
As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years.
MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5
out of 5
VETERINARIAN: Bluffton Veterinary
POSTED: | BY: Chuck King
Worth every Penny
Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful
2
out of 5
POSTED: | BY: Selina Wang
Customer Service is Call Only
I just adopted a new kitten couple weeks ago and this MetLife insurance was the free package from adopting from AHS. It all started with this lady who helped me set up my account, she spelled my street address incorrectly, when I found out I had to call them twice (not including the first call) to finally get them updated my address. Then after that, I won't be able to update the address in the policy packet. The online chat is definitely a fake chat, it's never worked. I emailed pet_info based on their website and never got a response. Each time I called them, I had to wait on phone for over 30mins. How can they make updating an address that difficult? I just emailed pet_feedback, we'll see if they'll ever get in touch with me or not.
5
out of 5
POSTED: | BY: Angie De La Cruz
Customer chat
Stephany was very helpful and answered all of my questions clearly
5
out of 5
POSTED: | BY: Deborah Martellone
Call with MetLife
Just had a call with Donna at Metlife she was so helpful I had lots of things to update and she handled everything for me and she was very pleasant and would recommend her and MetLife to anybody and everybody.
Monthly Cost
Plans can start at just $29
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. Plans can start at just $29 and you can easily customize your deductible and reimbursement rates so it works for you. WIth a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!