MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 441

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.6
  • 4.6
  • 4.7
  • Count
  • 29
  • 275
  • 441

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Monica McCann

Claims were covered!

Peanut had a bite and needed extra care including surgery to repair his wound. Met Life covered all of it. Decisions were made quickly and I received a check in a timely. I thought the premiums were reasonable given what I was receiving. I did my homework and checked out other companies. Met Life offered me exactly what I needed for Peanut. Great experience so far!
5

out of 5

POSTED: | BY: Amanda Minich

Great pet insurance

I haven’t had to submit a claim yet, but it looks pretty easy in the app. Their customer service was great in getting me a discount I was eligible for but could not get it when submitting on my own. They were also helpful at explaining policies when I deciding between different amounts of coverage. Far better price wise than any other pet insurance too. The people at spot insurance were the opposite of helpful, so I’m glad I found met life.
1

out of 5

POSTED: | BY: Beryl Lin

Their email and chat options are…

Their email and chat options are definitely working. It is hard to believe such a big insurance company has poor customer service and no upper management is paying attention to this. Does that consider an insurance fraud? It does take a long time for them to process your claims to compare with other pet insurance companies. I guess if you want a better service, you just need to pay more for it.
1

out of 5

POSTED: | BY: Franchesa Sublett

Bunch of d$&n crooks

Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!
5

out of 5

POSTED: | BY: Sandra Brantly

Great Company for Pet Insurance!

From day 1, MetLife has exceeded my expectations. All of my experiences have been seamless and easy. I highly recommend MetLife!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Get a quote today

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