MetLife | Pet Insurance Review

Excellent service. Claim process quickly. I’m very satisfied with Pet insurance Met Life. I highly recommend to pet owners should buy pet insurance for your pets with MetLife.

Easy peasy, no complaints yet.

When I purchased my Bulldog, I also purchased insurance. I have had bulldogs for iver 30 years and some that I would be a millionaire if I had chosen a different breed. My Vet recommended that I take Maui to UGA to be assessed for elongated soft palate, entropion, and hips and knees x-rayed. They also felt having him neutered there was the safest choice. Maui did end up needing his saccules removed and a tiny trim off his pallette. Overall, not bad for a Bulldog. This was all done close to a year old, so UGA neutered him as well at the same time. I submitted my claim and as soon as they had the paperwork needed, they paid. I love that each year without a claim, I get an increase in coverage. Bulldogs are prone to so many health issues and since MetLife doesn't disqualify breed specific issues, I feel confident that he will have his healthcare costs covered if necessary.

We adopted a Great Pyrenees and immediately purchased wellness and sickness/hospitalization insurance for him. Later, he became ill. We are so glad we had pet insurance. MetLife took about 29 days to pay the claims but they did pay them. We thought initially it would take 5-15 days and were a little frustrated but the contract does give them 30 days. The bill was pretty large and we were very satisfied concerning the insurance coverage payment. There was no fuss; the representatives were very helpful; and we are so glad we purchased the insurance from MetLife. It is a smart decision. We will absolutely continue the coverage throughout our pet's life. I have the experience of having a beloved pet without insurance and he needed each hip replaced and just caught everything - but he was an angel and it cost us a lot over his life. This is why we immediately insured our GP and it's been a great decision. We highly recommend MetLife.

They say 3-5 business days but it ends up being 3-5 weeks and then randomly they'll send you an email weeks later that they're missing a document, which more often then not, they already have. And then because they put stuff on hold, once you contact them again, the entire process starts all over again and you have to wait another 3-5 weeks. It's extremely inconvenient/.