MetLife | Pet Insurance Review

3.9

out of 5

Number of reviews 760

2022 and 2023 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: Don N

They have been dragging their feet from…

They have been dragging their feet from the very start of our FIRST claim with them. It has been 20 days and several emails plus a direct letter to them asking what they keep saying 10 days for a claim to be processed. It is double that now. This is not a large claim. With the results received from this small claim, I am worried that if we had a major claim this would be the result. We have two dogs insured with them and will be looking elsewhere for a reputable pet insurance company.
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5

out of 5

POSTED: | BY: James Myers

Easy claim processing

Appreciate the quick turnaround for claim review for the hyperthyroid treatment my cat needed
5

out of 5

POSTED: | BY: Michele Schmidt

Easy to place a claim

I'm a first time Pet Insurance owner. After many dogs and lots of medical bills the coverage MetLife offered met all my needs at a great price point. With MetLife, the claim process was easy to use - the customer service reps were so helpful and caring, and the payout process was seamless. I'd recommend to all pet owners out there!
5

out of 5

VETERINARIAN: Dearing Veterinary Clinic

POSTED: | BY: Mona Hardin

MetLife Pet Insurance

I have insurance through them on all three of my dogs. I find the insurance very affordable and easy to work with. This is the first time I’ve ever had pet insurance and after a year with them, I’m about to renew my policies. I never knew insurance could be so easy.
1

out of 5

POSTED: | BY: Natalie Littlehale

Again--not a zero star allowed

Again--not a zero star allowed. My claim has not taken the 10-15 days they advertised. I called in (cause chat is a joke) and she said it was all fine. Now I get a message that says something is missing--WHAT IS MISSING--you cut off the statement and I have no idea. I am seeing all these negative comments and believe I will need to change companies. Thank goodness my dog is young and I can find another company. They can't even communicate via email---really????
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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