MetLife | Pet Insurance Review

4.0

out of 5

Number of reviews 1,027

2022 and 2023 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
4

out of 5

POSTED: | BY: Shannon Wyman

Company covers alot

Company covers alot. Supplements and holistic treatments. At first the claim process was horrible. Had to submit claims several times, faces wouldn't go through, app didn't work properly & emails they'd only receive half the time. I was very frustrated with the process and always told a different method to submit when I called. Luckily that issue has resolved. It also used to take a very long time to get reimbursed ( 25 to 30 days ). This has also improved. Now about 15 to 20 days. All service agents have always been nice and respectful. I'd say they are evenly priced with other leading pet insurance companies. Been with them 1 year now.
5

out of 5

POSTED: | BY: Monique Longie

Refund for cat vet expenses

Refund for incurrent expenses received in good time and no problems
1

out of 5

POSTED: | BY: Katarzyna Asmolov

I’m beyond frustrated and disappointed…

I’m beyond frustrated and disappointed with MetLife Pet Insurance. They denied my claim for treatment on my dog’s LEG INJURY, claiming it was "pre-existing" — even though it was a completely different leg than the one treated months before! This is absurd and feels like a blatant excuse to avoid paying what they owe. According to their logic, any future injury on any leg could be connected and therefore "pre-existing"? That’s not insurance — that’s a scam. I paid my premiums expecting support when it mattered. Instead, I got a cold denial based on a far-fetched stretch that makes no medical or ethical sense.
3

out of 5

POSTED: | BY: Vikki McLaughlin

Not sure it is worth the fee

Not sure if my policy is worth the monthly fee. I submit a claim and it is denied? It is hard to contact CS and the rates have increased twice since we enrolled.
5

out of 5

POSTED: | BY: Jamie Tannish

Caring for your pets doesn't mean going broke

Having spent thousands on care for our dogs, it's helpful knowing we can get quick response and reimbursement to prevent emptied bank accounts and high credit card balances!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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