5
out of 5
POSTED: | BY: linda waitkus
User friendly and excellent turn…
User friendly and excellent turn around. I did write a review the other day
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4.6
out of 5
Number of reviews 6,025
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Melanie
Very happy with MetLife
Very happy with MetLife. Have read horror stories online about other companies. Never had an issue with getting timely reimbursement (as long as you submit the proper documentation)! I’ve never had pet insurance before and I would 100% recommend MetLife to anyone looking for coverage for their pet. Will definitely purchase again for the next cat we add to the family!
2
out of 5
POSTED: | BY: CAROLINE
Reimbursement Shouldn’t Be This Difficult
I ordered a six month supply of Simparico Trio (a routine medication) for my dog. I supplied copies of what I was given on my online order. I made several attempts to provide what was asked. Each response was I had not provided enough documentation. I made three trips to my vet asking for more documentation. They said MetLife never contacted them even though their email to me stated they did. My vet did not know why MetLife was being so particular. My vet supplied me 18 pages of documentation which I forward to MetLife. Still not good enough and kept threatening to close my claim. This ordeal made me think twice about staying with MetLife. So definitely this was not a positive experience.
4
out of 5
5
out of 5
POSTED: | BY: Lisa Wright
The claims process is very easy
The claims process is easy, streamline and painless. The customer service team is kind, knowledge and helpful
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!