MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 455

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.3
  • 4.6
  • 4.7
  • Count
  • 34
  • 279
  • 455

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

VETERINARIAN: Torrey Hills Pet Hospital, John Foltz, DVM

POSTED: | BY: Craig Jackson

Very Responsive Service

Our rescued cat has required bladder stone surgery and prescription food to keep her healthy. Response to claims has always been quick and claim submittal couldn't be easier.
5

out of 5

VETERINARIAN: VCA Simmons

POSTED: | BY: Patricia Andrews

I Could Not be More Pleased

I had never had pet insurance before, and the ease of navigating the process with Metlife Pet ... was so smooth. Submitting the documents , awaiting the processing and receiving the payment. Metlife Pet Agents are very helpful and professional when you reach out or chat... so if I could give them 10 stars I would.... Insurance for pets nowadays, is not a luxury, it is truly necessary.... and I feel much more comfortable, having Metlife Pet in my corner for that unexpected emergency.
1

out of 5

POSTED: | BY: Denice Hallstein

Terrible experience

My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
5

out of 5

VETERINARIAN: Stonecrest Animal Hospital

POSTED: | BY: Bob Dorfman

Outstanding company to deal with

Not only was the MetLife pet policy more than competitive than other quotes I received, and in most cases less, but their coverage for both preventative and health is extensive. Additionally, I saw a vet for our puppy on Tuesday, easily completed the claim on their mobile app, but was reimbursed by Thursday.
5

out of 5

POSTED: | BY: Candido Ochoa

Dr.

Great insurance. Fast and easy claim process.
1 comments

POSTED: | BY: Evora Heard

After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.

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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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