MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 441

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.6
  • 4.6
  • 4.7
  • Count
  • 29
  • 275
  • 441

Updated: March 12, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Maryann Pasqualino

Absolutely Wonderful

Never an issue. Always accommodating and professional and friendly. I am very pleased that I switched my insurance carrier to Met Life. Thank you everyone at Met Life!
4

out of 5

POSTED: | BY: Janet Jentilet

Excellent Responsiveness, Questionable Increases

I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...
1

out of 5

POSTED: | BY: Ryan Hicks

One of the worst companies to deal…

One of the worst companies to deal with. They are almost as bad as at&t. Very slow and it's almost like they are trying to out wait you on claims ,so that you will just give up.
5

out of 5

POSTED: | BY: Floups Sklar

Metlife Pet insurance

I analyzed at least 10 other insurance companies, and MetLife Pet insurance far exceeded the value of all other insurance companies. All of the companies had caps where is MetLife was a straight 90% (you can choose a less % for a lower premium) on all claims after your deductible has been met. It was a no-brainer.. MetLife makes the claims process seamless.
1

out of 5

POSTED: | BY: Oriol Zee

Does anyone even work there?

MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Get a quote today

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