MetLife | Pet Insurance Review


out of 5

Pet Insurance Reviews: 75
Trustpilot Reviews: 9

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.9
  • 4.9
  • Count
  • 48
  • 75
  • 75
As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.

out of 5

POSTED: | BY: Barbara Watters

Very Satisfied

Submission of claims is very easy especially when using the app. Claims are paid timely and customer service is great!

out of 5


Very pleased with the insurance

I've always had cats but never had insurance before. My last cat got a little expensive towards the end. When I adopted these two I decided to give pet insurance a try. Although they are only four years old, unexpected issues have come up. I'm very happy with the ease of filing a claim and no-hassle response. Thank you MetLife Insurance!

out of 5

POSTED: | BY: Kay Maclee Clark

Help with my claim for my sweet Buddy


out of 5

POSTED: | BY: Elizabeth Moon

Love the customer service experience with Pin Paws / MetLife

The customer service through Pin Paws and MetLife was outstanding! Both reps were very knowledgeable and put me at ease.

out of 5

POSTED: | BY: Eric Martinez


Hi, I’ve had to deal with MetLife pet for a handful of years with my pet. Their technology has improved over the years and has made significant ease at making a claim. Their staff are super friendly.

Monthly Cost

Plans can start at just $29


Customizable reimbursement rates from 70% to 100% of vet costs.

Payout Limits


Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days


Protect your pet’s health and your wallet with MetLife Pet Insurance. Plans can start at just $29 and you can easily customize your deductible and reimbursement rates so it works for you. WIth a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Get a quote today

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