222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great
Great ! Quick service and processing claim. All interactions during initial support call to processing claim has been fantastic.
Insurer: Spot Canada
By: Christine
I know a few people who have pets that…
I know a few people who have pets that are insured through your company and they have no complaints about the company and they highly recommend you guys to everyone.
Insurer: Nationwide
By: Richard
BUYER BEWARE: MetLife Pet Insurance Will Deny Everything
If you are looking for a pet insurance company that actually honors its policies instead of taking your money and running, look elsewhere. We have paid MetLife monthly premiums for nearly a year, yet we have not been able to apply a single dollar of our doctor visits toward our deductible. Why? Because MetLife’s claims team works overtime to blame absolutely everything on "pre-existing conditions" to avoid paying out legitimate coverage. Most recently, they denied a claim for an issue involving my dog's foot/toe. Their reason? They are trying to claim a completely unrelated foot issue is somehow "pre-existing" based on completely generalized medical notes. It is absolutely ridiculous! They will twist any past vet visit, no matter how irrelevant, into a blanket excuse to deny new, completely separate illnesses or injuries. They are incredibly polite in their emails ("give Zuma plenty of treats!"), but don't let the friendly tone fool you. Their business model is designed to collect your premiums and deny your claims. We are currently trapped in an ongoing, exhausting fight to appeal their bogus decisions. Save yourself the monthly financial drain and the massive headache. Future buyers beware: MetLife is a massive waste of money when your pet actually needs care.
Insurer: MetLife
By: Maxim
Efficiency
Service was quick, friendly, and professional.
Insurer: Nationwide
By: customer
Great easy application
Great easy application
Insurer: Nationwide
By: Karmen Herring
It was quick and easy to purchase pet…
It was quick and easy to purchase pet insurance for my dog.
Insurer: MetLife
By: Victoria
Great experience
Great experience hope I never have to use it.
Insurer: MetLife
By: Vickey Campbell
They have made the process for…
They have made the process for submitting a claim very easy and seamless. I was able to quickly upload the vet bill answer a few questions and then within a few days the payment for covered items was deposited directly into my account.
Insurer: Spot
By: Juliana Dickinson
Ken was great and very helpful.
Ken was great and very helpful.
Insurer: Nationwide
By: customer
Easy handling with my claims and fast…
Easy handling with my claims and fast reimbursement.
Insurer: Spot
By: Oliver Hartmann