217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is the best!
Fast & easy claims process, professional & caring staff, & good prices for policies."
Insurer: Pets Best
By: Regina
Easy application, clear information.
Easy application, information explained clearly.
Insurer: MetLife
By: Julie Ann Fetch
Had a few errors submitting my quote…
Had a few errors submitting my quote and had to restart, but otherwise it was a fairly easy process.
Insurer: MetLife
By: Taylor Sweet
Our Pup Moose
Our pup moose is a young rescue pup. And unfortunately he got injured and. Pets Best was there to help.. Every time I called the team at Pets Best, they were responsive, compassionate, and showed empathy for the situation at hand. A BIG THANK YOU to Pets Best FOR BEING THERE WHEN WE NEEDED THEM.
Insurer: Pets Best
By: David
Wrongful cancellation
You guys cancelled my policy; and when I went to find out why I couldn’t even keep a support person on the phone. I have a disability and dyslexic. I’m Sorry
Insurer: Sonnet
By: Jdmk
Had a good experience with Fetch
Kaitlyn was friendly, knowledgable and helpful.
Insurer: Fetch Canada
By: Don Fraser
Customer Service Pets Best Insurance
"Pets Best Insurance customer service is great. The representative was friendly, knowledgeable and genuinely helpful. She took the time to listen to my claim concern and explained clearly what to expect, which made the process stress-free. It's reassuring to know my pet is covered by a company that truly cares about its customers. Highly recommend!"
Best choice for the best price
Best choice for the best price that I could find within our budget.
Insurer: MetLife
By: jim
First claim experience was not good at…
First claim experience was not good at all. This time, all went well and quickly
Insurer: Fetch
By: Kathleen Passaretti
Easy to use insurance good coverage and…
Easy to use insurance good coverage and helpful people.
Insurer: MetLife
By: customer