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Always there for us and our dog.
Always there for us and our dog. It has not been easy to manage all his medications and Trupanion has been excellent supporting.
Insurer: Trupanion Canada
By:
Easy God rates Lots if coverage
Easy God rates Lots if coverage
Insurer: Trupanion Canada
By:
Excellent customer service.
Excellent customer service. Employees truly seem to care about your pet's well being. Explain thoroughly every single detail of what your plan covers.
Insurer: Trupanion Canada
By:
Fantastic rep knowledgeable and welcoming!
Fantastic rep, knowledgeable and welcoming!
Insurer: Trupanion Canada
By:
Long crazy story, read review
We were enrolled with them for almost 2 years. Our cat one day started to cough pretty badly, so we brought him to the hospital. Luckily it was nothing, he was just dehydrated, and recovered very fast. So we submit all the documents to claim the payment back from "Healthy Paws". After a back and forth of many phone calls where they asked for any possible document our cat ever produced in his entire life, they declined to pay any moment. The reason: when you enroll a pat that is 6+ years old with them you need to have a veterinary test that is 30 days prior to the enrollment date. Our was 6 days too early, so basically we were paying for almost 2 years a lot of money to the company but we didn't have ANY coverage. Basically what these people do is that they check you only when you claim something, and they look for ANY small detail to avoid paying you. you could pay for YEARS a service that you don't even have. And of course, they have no intention to refund you the fact that you pay for a service you didn't have. Crazy. Healthy Paws is literally just a scam, and I wish I had the money and the time to sue and bring them in court, cause I'm pretty sure this should be illegal. If you google this company, you'll see they already lost a class action about something unrelated, I won't be surprised if another class action starts soon for people who are having the same problem. Thank God we had the money to pay out of pocket for our cat.
Insurer: Healthy Paws
By: Luke Pagliuca
Well I had an issue where one of my claims was holding up my other claims from getting process.
Well I had an issue where the claims I put in was taking all day to process. Come to find out the Emergency Vet I took my dog to was so old school and didn’t give a good description of the step by step details Pets Best needed to fill out my claim. When I finally got the answer I was overwhelmed with laughter. They handled my claim so well I could even get mad. Thank you guys so much for a speedy claim process with the other claims I put in. You the best!!!!!
Insurer: Pets Best
By: Edward Ford
My Maine Coon
My Maine Coon is 5 years old and is having her first health issue so I had never used my Trupanion. I called with a few questions on how to handle all and Kelly was very patient and helpful.
Insurer: Trupanion
By: Carol Froats Kilcoyne
I highly recommend Healthy Paws
I highly recommend Healthy Paws. They are very helpful and claims are dealt with very quickly. Once I submit a claim, it is processed the same day and I usually receive my refund within a week. They're absolutely fantastic.
Insurer: Healthy Paws
By: Mariana Hanna
Great experience
I spoke with a individual who knew her stuff. Very helpful.
Insurer: ManyPets
By: customer
Simple, Fair, Quick Claims Process & Valuable Peace of Mind
I am very pleased with how quick and easy the claims process has been. Our 7 year old Aussie pup is overall a very healthy, playful, active girl, so it's obvious when she isn't feeling well and, as her only people in the world, we feel compelled to do everything that we can to ensure that she gets the care she needs. It has been so wonderful knowing that we have Embrace on our side. The claims process is so simple - upload a copy of the vet bills online - and the responses come within a day or so. Claims reps have been friendly and diligent and really take the dread out of having to deal with insurance so that we can focus on taking care of our furbaby.
Insurer: Embrace
By: Michelle