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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A dental cleaning was deemed as…
A dental cleaning was deemed as pre-existing by SPOT. This is ludicrous! How can a cat have a pre-existing dental condition when his teeth have never been cleaned? I was reimbursed $100 of $1500. Now Spot keeps sending Amazon GC codes with no explanation of how to use them. I will not be a Spot customer much longer.
Insurer: Spot
By: Steph T
Confusing claims process
Confusing claims process, multiple requests for the same information, require records years old, will find any reason not to reimburse under covered plan. Customer service was friendly and helpful but the actual insurance company was incredibly challenging to work with.
Insurer: ASPCA
By: Bon
Easy to understand
I thought the website, plan options and prices were very easy to understand. The claims process looks very easy.
Insurer: ManyPets
By: Lauren
very nice and informative on how…
very nice and informative on how insurance works .
Insurer: Prudent Pet
By: Jenifer Louer
Easy to quote and set up new policy
Easy to quote and set up new policy. Coverage is excellent. Wellness plan is excellent, especially compared to others like Pet's Best.
Insurer: ManyPets
By: customer
Would have been a 5 if not for recent app trouble
Only reason I’m not scoring a 5 is because I had issues submitting through the app (first time ever) and had to use a desktop instead. I’ve had nothing but positive experiences submitting claims for my pup. Fairly quick turnaround (especially if you use direct deposit) and clear explanations on reimbursements.
Insurer: Pets Best
By: Rachel
Excellent insurance the best
Excellent
Insurer: Trupanion
By: Julie
Great service
Fast and easy,got payment within 24 hours
Insurer: Lemonade
By: Dawn
Great coverage!
Seem like all the coverage I wanted in a pet insurance at a great price.
Insurer: ManyPets
By: Christopher J.