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Because Trupanion is great to work with!
Because Trupanion is great to work with! Claims are paid quickly and knowledgeable and kind customer service reps are always available to help. I've referred a lot of pet owners and they all agree!
Insurer: Trupanion
By:
Highly recommend Trupanion
Claims are always handled very quickly and efficiently. I am always recommending Trupanion to others
Insurer: Trupanion
By:
Great customer service!
Claire Kingbury was so very helpful, answered a ton of my questions and walked me through the process.
Insurer: Trupanion
By:
Concerning and answered my questions
Concerning and answered my questions
Insurer: Trupanion
By:
Customer service is great
Customer service is great
Insurer: Trupanion
By:
Customer service is second to none which really stands out and makes me trust in the company and what they offer.
Customer service is second to none, which really stands out and makes me trust in the company and what they offer. They've always been very upfront and thorough in their explanations, and I've contacted customer service through chat multiple times for any question or clarification, and they always had the answer.
Insurer: Trupanion
By:
Took the Stress out of Our Decision!
Having TruPanion for our boy, Charlie, that was diagnosed with a osteosarcoma was critical in our treatment decision. We were able to get reimbursed within a few days of invoice submission after an initial visit from our regular vet and it was direct deposited right into our account. What was truly stress free was how our surgical specialist's office was able to get a "preapproval" from TruPanion for the treatment and we just paid what wasn't covered at the time of service. When there is a $11,200 bill in question, that made all the difference and we could focus on Charlie instead of a looming financial burden. Charlie is doing great and recovering well from his surgery. Thank you to TruPanion for coming through and making the claims process easy. Barry
Insurer: Trupanion
By: