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Terrible company, does not honor their policy
I can't believe this company. Our 8 month old golden retriever puppy is showing signs of elbow and hip displasia and needs corrective surgery. Fetch is denying our claims because he's showing signs in the first 6 months of his life, how that is relavent is unknown to me. I understand insurance and know that the surgery will be expensive but that's why we bought their highest level just to be sure we're covered. We're not at all. No where in the contract we signed does it mention this and they are absolutely denying any wrong doing. Meanwhile our little baby suffers because of their greed. Stay far away from them, our poor little Rollo is doomed because of them.
Insurer: Fetch Canada
By: Mike Holder
You make it really simple to file a…
You make it really simple to file a claim and you process it very quickly.
Insurer: MetLife
By: Jenny
Everyone hates insurance......until you…
Everyone hates insurance......until you need it! I have needed it most recently and have found the claim and processing "process" at Healthy Paws both fast and efficient. Once a dog person always a dog person, and once a Healthy Paws person always a Healthy Paws person. I highly recommend this Company.....until they start tripping over the $'s to pick up the pennies and we all know good companies go that way!
Insurer: Healthy Paws
By: Guy Wilson
Everything explained clearly
Everything explained clearly. Thank you Kevin.
Insurer: Nationwide
By: customer
Glad humans answer
Glad humans answer my question I’ll stay with is company as long as I can afford it great people
Insurer: MetLife
By: Janice Phillips
Terrible pet insurance
Terrible pet insurance. Didn't cover anything. I asked my rep on the phone if an X ray and blood test was covered before getting the procedures for my cat because it was $1000+ and she assured me they were. In the end nothing was covered, I cancelled my insurance immediately afterwards.
Insurer: Figo
By: Anne Chen
Excellent Experience with Fetch Pet Insurance
⭐️⭐️⭐️⭐️⭐️ Excellent customer service with Fetch Pet Insurance I spoke with Amanda today to enroll my new rescue dog, Lily, and had such a great experience. She was incredibly personable, knowledgeable, and professional. Amanda answered all of my questions clearly and explained everything in a way that was easy to understand. She was cheerful, patient, and genuinely helpful throughout the entire call. Wonderful customer service, thank you, Amanda!
Insurer: Fetch Canada
By: Dawn Davidovic
Filing a claim
Filing a claim is easy. The site makes it easy to provide the required documents and lets you know that they have been received. Follow-up emails provide you with status updates. The whole process is quick and easy to understand.
Insurer: MetLife
By: LeAnne Lorraine Koliha