219,360+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,360 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,856 reviews

4.9
Healthy Paws

11,177 reviews

4.9
Fetch

5,552 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,002 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 15, 2021

Learned the hard way Heidi has not been "Protected since 06/14/2012"

Enrolled my dog (Heidi) 9 years ago when she was 3 months old and had never submitted a claim until recently for a cytologist recommended growth removal. First two claims for the pre-op work (approx $50) were approved but when I submitted the procedure claim ($900) it was delayed so I called them twice. Rep said they had her records for the last 6 years but needed them for the first 3 years AFTER she was enrolled. I said we enrolled her in 2012 so why are records needed for the time AFTER her coverage began. Was told it was to make sure she didn’t have a precondition! We’re a military family so we had to move vets in 2015 and the rep said he would reach out to our old vet for the records and I had email notification that the claim would remain open for 30 days in the meantime. 2 days later the claim was DENIED!! I filed an appeal, dug through all my files to find all of Heidi’s records and visit notes for her entire life and resubmitted the claim. After two months and contacting them multiple times on email, I still have not received a response. Oh, and in the meantime they increased Heidi’s monthly premium to $180 a month! Been paying premiums for 9 years without a single claim or medical issue for Heidi. I paid this money for the peace of mind that if she ever had a medical issue she would be, as her profile says on the website, “protected.” It’s quite the feeling of betrayal to realize when the time came to make a claim I’m treated like I just signed up yesterday and ignored. Customers loyal for almost a decade need to be treated with some respect and in accordance with the promises made. It is especially frustrating as, prior to this experience, I had recommended Healthy Paws to several friends and associates.

Insurer: Healthy Paws

By: Jason Rumpler

Verified July 15, 2021

need fulfillmenr…

Sonnet fulfilled my need when I relocated from Markham to Scarborough - it earned acclaim in the way it established the policies and the renewal thereof

Insurer: Sonnet

By: Churchill Piggott

Verified July 15, 2021

Claims are fast and easy

Reimbursements are usually handled in a day, fast and easy.

Insurer: Trupanion

By: Lee Ann

Useful
July 15, 2021

My two claims were handled extremely…

My two claims were handled extremely quickly and without any hassle.

Insurer: Spot

By: Mark Darley

Verified July 15, 2021

How would I know if you are a good…

How would I know if you are a good company yet? It's been less than a week since signing up.

Insurer: Spot

By: Dawn Steirer-Scherer

July 15, 2021

I have had Trupanion insurance for the…

I have had Trupanion insurance for the last 20 + years. This company is amazing! I’m sure they have lost money on my animals. They have paid out tens of thousands of dollars over the years. They are responsive and very efficient and let you know every step of the way that your claim is being processed. Payment is usually received in just a couple of days. I wouldn’t be able to afford all my animals’ care if I didn’t have Trupanion. I’m very grateful.

Insurer: Trupanion

By: Katherine

Verified July 15, 2021

Love knowing my pets are covered

Love knowing my pets are covered, being reimbursed for routine health exams and vaccinations. Knowing they'll have my back in case of any emergency is worth every penny to have insurance on my furbabies.

Insurer: ASPCA

By: Nichole Beatty

Verified July 15, 2021

Jennifer was very patient and helpful. I’m excited to see how much this insurance will help with my sweet Cody

Jennifer was very patient and helpful

Insurer: Prudent Pet

By: Tina D'Antonio

July 15, 2021

Great service!

Great service!

Insurer: Trupanion

By: Franklin Kirschner

July 15, 2021

No action on claim long after 30 days

Do not recommend. It is long past the 30 days past claim and there is no action. Not a denial, just "waiting" for review. It is a waste of money and you will not be helped.

Insurer: Pets Best

By: Daian

Useful

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