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Good Job
Extremely pleasant agents and really good policy
Insurer: Trupanion
By:
Extremely rapid turnaround
Extremely rapid turnaround
Insurer: Trupanion
By:
Quick claim turn around
From the time I submitted my invoices and went through the review process, the entire process was very quick and easy.
Insurer: Trupanion
By:
Servicio excelente
Fue muy amable la representante que me atendió
Insurer: Trupanion
By:
I think there could be some improvements.
I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.
Insurer: Trupanion
By:
I think there could be some improvements.
I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.
Insurer: Trupanion
By:
In almost every instance Trupanion has been outstanding.
In almost every instance, Trupanion has been outstanding. The only setback is that the rates tend to increase a bit. each year. That adds up with three dogs! If they offered a fixed rate, I would have given them a 10.
Insurer: Trupanion
By:
Claims appeals process !!
It unfortunate that I had to fight with your company to get my pet's claim covered. The appeals process is a total mess. You basically called my vet and my surgeon liars but claiming my dog had pre-existing conditions. I eventually won the appeal but then was charged an additional deductible. It seems that Trupanion tries very hard to get out of paying claims especially in older dogs. Thankfully I was reimbursed for the money owed to me but I shouldn't have had to go through the process of fighting with you. Your appeals process is a complete trainwreck.
Insurer: Trupanion
By:
Trupanion review
It was easy to submit a claim and the payment from you was issued quickly
Insurer: Trupanion
By:
Double knee surgery for my dog
My dog needed surgery on both knees and I'm so thankful to have trupaion insurane, they covered everything they claimed they would and madethe process so easy. Thank you trupanion I will highly recommend your company. Donna
Insurer: Trupanion
By: