222,594+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,594 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Excellent service
Insurer: Trupanion
By:
Everyone is always so helpful even if its a quick question.
Everyone is always so helpful even if its a quick question. Everything gets done so fast here
Insurer: Trupanion
By:
Trupanion is the Best!
Enrollment was super easy and the gentleman who helped me was extremely knowledgeable and friendly.
Insurer: Trupanion
By:
Customer service person was kind and very helpful
Customer service person was kind and very helpful
Insurer: Trupanion
By:
Because they have always been a great provider of Pet Insurance & very kind when speaking to them!
Because they have always been a great provider of Pet Insurance & very kind when speaking to them!
Insurer: Trupanion
By:
Mila’s review
Always professional, friendly & fast turn around. Never had a problem. Love you guys
Insurer: Trupanion
By:
Extremally bad insurance
This insurance is only good as long as you pay the premium. By this point they are simply wonderful If at one point you dare to claim your vet, expenses they suddenly develop severe amnesia in concern to your submitter invoices, and after some gentle reminder they start to bombard you with dozens of emails, containing a list cervices they DO NOT cover. This long list includes vet. exam, medicine, surgeries.. Literally: nothing is there they are actually covering!. Unlike the promise of 80% coverage of everything, (at the policy signing), they cover about 10% of your clime at the reality. Healthy paws insurance is a complete waste of your money.
Insurer: Healthy Paws
By: Vera
I would give them a zero except that is…
I would give them a zero except that is not an option. We have been loyal clients of Trupanion for 13 years. We have had 4 policies with them and currently have 3 animals covered. We were just informed that there is no zero timeframe in which we are allowed to decrease our $1000 deductible. That the deductible that was chosen will remain for the lifetime of the policy. Essentially this ensures that we will not make a claim for the duration of our policy. Interestingly enough new clients can sign up with options of 0,$200, or $500 deductibles but the clients who have been loyal for the life of their pets get hosed. Such bad business.
Insurer: Trupanion Canada
By: K.Anderson
Pre existing condition
In a nutshell, everything is a pre existing condition. Prior to getting insurance my cat was treated for gingivitis. In 3 subsequent years while insured, and with annual wellness exams, no problem. My cat recently had surgery for tooth extractions, unrelated to 3 years ago. Insurance covered the problem, but refused to reimburse me, claiming pre existing condition. Many other similar reviews posted related to fictitious pre existing conditions. 3 years premiums paid, 1 claim after 3 years, no payment. Unethical practices, sweet as pie on the phone, just don't expect your policy to be honoured.
Insurer: Trupanion Canada
By: Ja Sh