222,594+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,594 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,594 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,939 reviews

4.9
Healthy Paws

11,307 reviews

4.9
Fetch

5,788 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,235 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 07, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Everyone is always so helpful even if its a quick question.

Everyone is always so helpful even if its a quick question. Everything gets done so fast here

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Trupanion is the Best!

Enrollment was super easy and the gentleman who helped me was extremely knowledgeable and friendly.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Customer service person was kind and very helpful

Customer service person was kind and very helpful

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Mila’s review

Always professional, friendly & fast turn around. Never had a problem. Love you guys

Insurer: Trupanion

By:

Useful
September 07, 2021

Extremally bad insurance

This insurance is only good as long as you pay the premium. By this point they are simply wonderful If at one point you dare to claim your vet, expenses they suddenly develop severe amnesia in concern to your submitter invoices, and after some gentle reminder they start to bombard you with dozens of emails, containing a list cervices they DO NOT cover. This long list includes vet. exam, medicine, surgeries.. Literally: nothing is there they are actually covering!. Unlike the promise of 80% coverage of everything, (at the policy signing), they cover about 10% of your clime at the reality. Healthy paws insurance is a complete waste of your money.

Insurer: Healthy Paws

By: Vera

Useful
Verified September 07, 2021

GREAT

Easy, fast, friendly and fair.

Insurer: Sonnet

By: Dino

September 06, 2021

I would give them a zero except that is…

I would give them a zero except that is not an option. We have been loyal clients of Trupanion for 13 years. We have had 4 policies with them and currently have 3 animals covered. We were just informed that there is no zero timeframe in which we are allowed to decrease our $1000 deductible. That the deductible that was chosen will remain for the lifetime of the policy. Essentially this ensures that we will not make a claim for the duration of our policy. Interestingly enough new clients can sign up with options of 0,$200, or $500 deductibles but the clients who have been loyal for the life of their pets get hosed. Such bad business.

Insurer: Trupanion Canada

By: K.Anderson

September 06, 2021

Pre existing condition

In a nutshell, everything is a pre existing condition. Prior to getting insurance my cat was treated for gingivitis. In 3 subsequent years while insured, and with annual wellness exams, no problem. My cat recently had surgery for tooth extractions, unrelated to 3 years ago. Insurance covered the problem, but refused to reimburse me, claiming pre existing condition. Many other similar reviews posted related to fictitious pre existing conditions. 3 years premiums paid, 1 claim after 3 years, no payment. Unethical practices, sweet as pie on the phone, just don't expect your policy to be honoured.

Insurer: Trupanion Canada

By: Ja Sh

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