221,653+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,653 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,917 reviews

4.9
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11,271 reviews

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4.9
Trupanion

55,033 reviews

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Pets Best

15,160 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 26, 2021

I have been a Sonnet customer for…

I have been a Sonnet customer for several years and have found them to be a very professional and straightforward company to deal with. They are exactly as advertised. Although I have not had occasional to have a claim to this point, I’m sure that if I do it will be handed promptly and professionally. I have no problem recommending Sonnet Insurance, and am happy to do so.

Insurer: Sonnet

By: Stan

Verified August 26, 2021

Excellent customer service

Excellent customer service

Insurer: Sonnet

By: Arshad

Verified August 26, 2021

sonnet is best choice

sonnet is best choice, if you look for good company pick sonnet for all kind of insurance

Insurer: Sonnet

By: Ali

Verified August 26, 2021

Great prices and great service if need…

Great prices and great service if need information regarding accident policy changes or whatever your need in insurance i highly recommend sonnet for me as my hours are usually late and dont have time to go into a insurance company so the online website works great for me so once again highly recommended you can make changes to your policy on the road definely a 10/10 go sonnet

Insurer: Sonnet

By: David G Turner

Verified August 26, 2021

No personal service and they are…

No personal service and they are expensive

Insurer: Sonnet

By: Brian

Verified August 26, 2021

Love Sonnet

Love Sonnet! Would recommend them to anyone! My rates actually go DOWN every year instead of going up!! And they’re the best rates around, as well!

Insurer: Sonnet

By: Aaron

Verified August 26, 2021

Miscommunication and understanding on…

Miscommunication and understanding on my end. I called customer service where they were helpful, courteous and understanding. Probably the best customer service I have experience in the insurance industry.

Insurer: Sonnet

By: Mike

Verified August 26, 2021

Prices go up every year since I’ve been…

Edit: I’ve done what Sonnet has said in their reply. They still haven’t gotten back to me. All these relies are most likely them doing some PR work trying to look like they care. They don’t care about their customers, clearly. Just their image. I’ll be looking at new insurance providers this week. Our agreement expires soon. Do something about it or I’m gone. For your inability to even respond to an email I’m rating 1 star. This company is a joke. Prices go up every year since I’ve been with you. Ive also never received any thank you or benefits for being a loyal sonnet customer, which is disappointing when I see other companies doing the opposite. A switch in the near future is increasingly likely

Insurer: Sonnet

By: Alexander

Verified August 26, 2021

I haven't had to make any claims yet so…

I haven't had to make any claims yet so that is the real test but it has been an easy process or obtain insurance and good pricing

Insurer: Sonnet

By: Benjamin

Verified August 26, 2021

Great at first

Initial thoughts were wonderful. Great cost and coverage. I had to get a new vehicle and had to update my insurance. When I was getting the quotes from various agencies they were a bit higher. I was assured by a sonnet representative that my rate would be $180/month and decided to keep my insurance and stay with sonnet. Instead when I finalized the vehicle (same VIN I used for the 180 rate) it ballooned to 248/month. This cost was higher than other quotes and I would have happily paid out the remainder of my contract to switch and save money. When I brought this issue up customer service told me the other representative was wrong and that “that’s the cost of living in Toronto” which I found ridiculous. I understand I live in a major city but that is no way for anyone to speak to anyone. I also have not paid obscene amounts for car insurance in the past and have lived in the same area nearly my entire life. I had budgeted for my car payments and the quote I was given by sonnet for my vehicle and instead am now paying almost 70/month more which is very frustrating. I have warned others against Sonnet because of this. I most likely will not renew my contract with sonnet in the new year.

Insurer: Sonnet

By: Andy

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