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Embrace Paid out each claim I have had…
Embrace Paid out each claim I have had with no questions. Exactly what I am looking for in an insurance company.
Insurer: Embrace
By: Jeremiah Hobbs
Excellent Service!!!!
I thought the ease of the claims (i had 2 dog claims) Wellness claims for both pets. I thought since I had the best plan of 90% coverage I would have seen more than $360 of $885 returned to me. Not pleased with the outcome but they were very quick at answering the claims.
Insurer: Lemonade
By: Dorothy
Get you everytime
The customer service is team is very kind and always answers. That being said so far every time I’ve used them, they only pay out a couple dollars of my bill. I’ve got a $200 deductible and they refuse to pay the emergency exam fee for any animals. It’s a cheap move and it’s very frustrating. What’s the one fee ALWAYS *required* by every vet during an injury? The emergency exam fee. So out of my nearly $400 bill with a $200 deductible I got a whopping $36. Doesn’t even pay my monthly bill. This service is based on fear. I’m pressured to keep it through marketing and social media that if I don’t I won’t be able to afford my pet’s surgery fees, but amazingly they don’t pay out everytime I’ve needed them. It’s pretty frustrating.
Insurer: Trupanion
By: Josiah
My first claim on a policy held for…Ragamuffin
My first claim on a policy held for several years. No complaints, whatsoever. The submission was painless, all on line, done in just a few minutes. The check arrived in the mail just a couple days later.
Insurer: Embrace
By: Johnnie Newton
Brutal Renewal Hike
Great marketing. Decent price for first year of coverage. Then they jack it up 28%+ for the renewal - and I had zero claims. I wonder how much it will go up for year three? Seriously. That is highway robbery. _______________ Still waiting for a response. In reply to your reply however ... my dog aged from 1.5 years to 2.5 years. Still not an excuse. You have my information ... and I will leave it up to you to reach out, as you said you would.
Insurer: Fetch Canada
By: Cameron Sheppard
Easy process to purchase a policy
Easy process to purchase a policy. Just bought it today, so haven't used it yet (hopefully never have to!).
Insurer: ManyPets
By: Christian Smith
Denied on a technicality after 4 years of paying a premium for nothing
We've had our cat covered with Trupanion for 4 years now with a fairly expensive policy. He goes every year for a check-up save the last two due to Covid. We noticed an issue with his eating and behaviour and took him as soon as we could (literally the day the restrictions were relaxed enough to go in person). Our cat needed dental surgery for a degenerative gum disease... Nothing we could have done to prevent it either... So we took him because we were going to have to do it anyway but sure enough Trupanion denies us coverage because he missed his annual check ups for the past two years... Thanks for absolutely no value whatsoever and hinging on a technicality to avoid a payout despite the global conditions impacting everyone. I know who I won't trust to look after my pet ever again. It is worth noting that we now have in writing that this will not impact his future coverage and my fiancee has opted to keep the insurance but forgive me for being skeptical given the current experience. UPDATE: April 5, 2022. Unfortunately this has gone from bad to worse after the last conversation my fiancee just had with the company. Not only are they standing by their decision to not provide coverage regardless of circumstance, they are now indicating the information provided by the previous agent suggesting that Gucci will be covered going forward was incorrect and in fact the insurance is basically completely worthless and we have been paying for nothing. Rather terrible, and again not on the people in the service facing roles but the organization as a whole and the honesty and compassion that is lacking in an industry where those should be your MO. We are fortunate to be able to provide for our companion without insurance but I imagine this would be devastating for anyone who could not.
Insurer: Trupanion Canada
By: Peter Davidson PicusB Games
Trupanion is awesome.
Trupanion is awesome. They don't play games to try to weasel out of paying for claims.
Insurer: Trupanion
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