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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Stephanie has been amazing
Stephanie has been amazing. She deserves kudos for her excellent customer service. She’s very knowledgeable, kind, patient and informative. Her interactions with me as a customer, make me feel like I am part of an organization that is invested in looking out for the well-being of my pets. She is an asset to your company
Insurer: Prudent Pet
By: Connie
Truly the BEST for our Pets!!!
Top-Notch Customer Service! I cannot imagine how they could be better, more understanding, or more caring than they have been with me and my dog's Anemia issues. So glad I chose Pet's Best! They REALLY are the BEST!!!
Insurer: Pets Best
By: Robb Spratt
Web site was straight forward
Web site was straight forward and informative. Pricing is as good or better than other options I have explored and/or used. Looking forward to seeing how ManyPets performs when/if issues arise with my pet's health.
Insurer: ManyPets
By: David Sinclair
ManyPets review
I found the site overall very clear and helpful except for the explanation of pre-existing conditions. I wasn't sure if a congenital condition is covered; however, we will see.
Insurer: ManyPets
By: Nancy Ratcliffe
I submitted a claim several days ago…
I submitted a claim several days ago and have yet to hear anything about it.
Insurer: ManyPets
By: Wondering
Off to a great start already ....
I haven't even begun using my new service with Fetch for my 2 little kitties yet, but the customer service was truly excellent in helping me to understand all that Fetch has too offer and made me feel very comfortable and happy choosing the right plan for me & my fur-babies. IIona was very knowledgeable and so helpful answering all my questions, offering advice and explaining everything I needed to know. So I thank her and I thank Fetch Insurance as I look forward to hopefully not needing to use my insurance for anything serious but knowing that I am in good hands if I do.
Insurer: Fetch
By: Dwayne Nero
Signing up was quick and easy.
Signing up was quick and easy.
Insurer: Prudent Pet
By: Lee Strom
I read their site and it’s very nice…
I read their site and it’s very nice dog insurance, but time will tell how they are really are when I start using them…I enrolled with them because I believe what I read.
Insurer: ManyPets
By: New customer
Healthy Paws has great service and processes claims quickly
When our dog Dash developed a limp, x-rays showed he may have compressed disks in his spine. The vet recommended an MRI, at $3,500. We knew Healthy Paws would be there for us, so we said yes. Healthy Paws approved the claim and sent reimbursement in days. Best of all, the MRI showed no neurological damage. We couldn't be happier with Healthy Paws.
Insurer: Healthy Paws
By: Kari
40 days and 40 nights-but really longer
We signed up due to the marketing of fast re-pay. (2-4 weeks is what website says) Deductible is $250 and somehow they snuck in a $50 copay. Called in after silence for 2 weeks. Customer service said they don’t even have access to claims department. Called back at 4 weeks. Same answer. 6 weeks later , reimbursement received minus $50 for a copay we didn’t read the fine print on. Pets Best should increase their communication with the client. Insurance is also about customer service. I literally give you money monthly to “hopefully” be taken care of on the off-chance my dogs get hurt.
Insurer: Pets Best
By: Pet Peeved