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Very efficient claims process
Last year my dog suffered from intermittent limping and at first was unsure of the cause. We discovered it was a CCL tear and he had surgery. I submitted all claims for X-ray, tests, surgery and all were approved and processed very quickly. This year my dog tore his CCL on the other left and had surgery. I submitted a claim the day we picked him up from surgery and the claim was approved and process less than 2 weeks later! Could not ask for anything more!
Insurer: Pets Best
By: Amanda
Stephanie was great
Stephanie was great! Answered all my questions and was pleasant and knowledgeable.
Insurer: Prudent Pet
By: Midge
Claim process is super easy and quick
Our cat Dimond went to the ER and has been hospitalized for four days due to acute inflammation of several organs and now is doing pretty well. His ALT is still high from his bloodwork recheck so he will be on a liver protectant for a while. This is our first time submitting claims on healthy paws and the whole process was super easy and quick. Thanks for protecting Dimond and I definitely will recommend healthy paws to friends who also have fur family members!
Insurer: Healthy Paws
By: Daisy
Satisfied
I’m satisfied with the service I receive from you.
Insurer: Pets Best
By: Mary
Quick and responsive service
Quick and responsive service, filing a claim and getting reimbursed was very easy. I would recommend this coverage to anyone.
Insurer: ASPCA
By: customer
Things started out well until they…
Things started out well until they billed an old credit card and then cancelled the policy. When they said they would reinstate the policy, nothing happened. You cannot change our payment method, only add more cards hoping they will use the correct one. They don't have direct deposit yet regardless that you fill out the form when you sign up. There is no customer service on weekends right now which if you have a questions and work during normal working hours, you are left hanging. They aren't the most expensive and aren't the least expensive, but the limited number of customer service reps they have aren't enough. Although they are very nice on the phone, but have no follow-through. They need to get better organized to handle the expectations of experienced pet owners and be able to compete in a very populated pet insurance market with savvy pet owners.
Insurer: Prudent Pet
By: A Garrett
They did an amazing job and had an…
They did an amazing job and had an incredible turn around speed to help me.
Insurer: ASPCA
By: Brittney Dishman
Was awesome to deal with getting a…
Was awesome to deal with getting a quote for my 3 new kittens. Explained different plans so I could choose the best on suited for me. I chose this insurance for my pets based on the knowledge of customer service and the price on the plan I got. Would recommend to anyone that wants or needs pet insurance 😻😻😻
Insurer: ASPCA
By: KAREN GOUR
Easy to use
Easy to use, good coverage options, I feel more secure about my dogs health in case something comes up.
Insurer: ASPCA
By: Jennifer Lugo-Lopez