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Mr
Because the lady made it easy
Insurer: Trupanion Canada
By: Bruce
Great and fast
Easy to use and fast!
Insurer: Trupanion Canada
By: Jaymie
Very Helpful when in emergency
Good
Insurer: Trupanion Canada
By: Korale
Great service! Highly recommended
Great customer experience and excellent pet care
Insurer: Trupanion Canada
By: Randa
Feeling Let Down
It’s disappointing to spend so much each month and find out HOW MUCH isn’t covered. I’m grateful it exists, but seriously, it seems like it ought to be more comprehensive; a return of $90 on a bill of $250 isn’t great. And last spring, claims used to take a day or two - now it’s a couple weeks. Really? Insult to injury. No longer sure this is the right plan or the right company.
Insurer: Pets Best
By: KLM
This Company is a Scam.
There’s so much I can say but ultimately DO NOT GET THIS PET INSURANCE! I did a lot of pre-shopping around for my first time having pet and insurance and the fact that they basically stole money from me is just insane and still trying wrap my head around it. I started my plan at the very beginning of January of 2022, not once did i receive a call about anything, every time i had to reach and even see if they were doing there jobs….. fast forward on april 5th 4 months later of having the insurance the send me ronny’s coverage and what they WILL & WILL NOT cover. to find out they put on top what they won’t cover and everything they will cover…… and scroll down a little more they won’t basically cover anything from the sounds of it. so what’s the point of having it if nothing is covered which my dog has NEVER had any major health issue or any emergency visits and he’s 6years old. I was thinking about canceling my plan and come to find out without MY AUTHORIZATION THEY CANCELED MY PLAN!!! Like are serious I cannot make this up who does that? I call them more than a week ago today from this post which 05/07/2022 and the guy said he promised he would get a manger in touch with me and still haven’t heard anything……. and this is the honest truth I am in emotional distress because I’ve definitely already spent an upward a couple hundred dollars for them to “take care of my dog “when they did absolutely nothing except take my money. I really wanna get a lawyer and deal with it but all i can say is don’t trust them please they don’t care about your animals especially mine who is EMS dog and when you mess with my dogs health then we have a major issue………
Insurer: Trupanion
By: Cole Johnson
Fast and reliable
Quick response after submitting the first claim for our golden retriever puppy. Hope any future claims are handled with same level of efficacy!! Thank you!
Insurer: Pets Best
By: Ann T
Easy to sign up and provides clear…
Easy to sign up and provides clear information on coverage, deductible, etc.
Insurer: ManyPets
By: Diane Frishman
Absolutely the worst insurance company
Absolutely the worst insurance company. I have been waiting over 58 days for a claim to be processed(total spent on vet in the last 58 days is $2200+). I have called over 10 times to check in on the claim and to make sure all documents were good. There were a few issues on my end that were resolved(incorrect pet name on records. The vet misspelled by ONE letter). I have emailed medical records and itemized receipts multiple times! Something is always wrong or missing. I had my vet call and ask exactly what they needed. The vet has emailed and sent fax records, items receipts and receipts paid. No one ever knows what is going on or how long more it will take to process. I have asked for the supervisor or manager, nothing. A few times I was tole everything was good and is being processed to only get an email, not even a call, to let me know something is missing. Emails were just generic emails, didnt specific spell out what needed to be done. It is so frustrating! I had 3 dogs signed up with petsbest since October 2021. After having to constantly check on my claim I removed 2 of my pets. They are losing business cause they don't have their act together. Avoid this company at all cost!
Insurer: Pets Best
By: Raylynn
Complete trash and waste of money
Complete trash and waste of money. They never cover anything and just keep telling me to pay even more for a wellness package. Absolute trash. edit: no need to contact them again. I already have and they aren't helpful.
Insurer: Embrace
By: David S