209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had an issue with my billing cycle…
I had an issue with my billing cycle (my bank mailed me a new card and the expiry date and 3 numbers at the back were different). So, that caused my payment to not go through. I got a text advising of the issue. When I contacted them later, there were no extra fees or penalty fees. The staff was super friendly and accommodating.
Insurer: Trupanion Canada
By: L V
Good For Pets and People
A veterinarian recommended Trupanion to me. It's the company she has for insurance of her own pets. My contacts with Trupanion have all been positive.
Insurer: Trupanion
By: Gabi
Great customer experience
Kayla was very patient with me and showed empathy and compassion for my puppy. She even used her (my puppy’s) name while talking to me about my situation. That personal touch goes a long way!
Insurer: Trupanion
By: Carolyn Williams
Not a happy customer
Had an emergency with my dog, didn't want to cover anything because they say that my dog issue was something pre-existing. My dog didn't have any pre- existing diagnosed issue.
Insurer: Healthy Paws
By: Mon
Amazing customer services ..
Amazing customer services ... so glad every time I call.. thank you
Insurer: Trupanion Canada
By: Martha Ulloa
Genuinely concerned about my puppy!
The lady I spoke with was very friendly, knowledgeable and genuinely concerned about my puppy! Excellent customer service! Thank you
Insurer: AKC
By:
While I had great service over the phone I was disappointed that I had to pay out of pocket for the vet visit and am still awaiting a cheque for the portion trupanion covers.
While I had great service over the phone I was disappointed that I had to pay out of pocket for the vet visit and am still awaiting a cheque for the portion trupanion covers. I thought I would only pay the deductible and the 10%.
Insurer: Trupanion Canada
By:
We are extremely satisfied with trupanion!
We are extremely satisfied with trupanion!!
Insurer: Trupanion Canada
By: