208,287+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,287 total


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Verified November 13, 2025

I’m very happy with all experiences…

I’m very happy with all experiences I’ve had with MetLife!

Insurer: MetLife

By: Kathy

Verified November 13, 2025

Easy to sign up

Easy to sign up; great information.

Insurer: Nationwide

By: Amy Kellett

Verified November 13, 2025

Speedy reimbursement

Speedy reimbursement

Insurer: MetLife

By: Timothy

Verified November 13, 2025

The claim submission process is…

The claim submission process is straightforward, but every claim I’ve submitted has resulted in multiple emails stating that documentation is missing. Each time, I resubmit the same documents, and only after several attempts and a phone call does the claim finally go through. Most recently, my claim was closed without payment or explanation, requiring me to restart the process for the fourth time. At this point, the effort required to obtain reimbursement simply isn’t worth the 80% coverage.

Insurer: MetLife

By: Joanne Panepinto

Verified November 13, 2025

Great Pet Insurance

quick response, easy to submit claims, great communication

Insurer: MetLife

By: Enrique

Verified November 13, 2025

Metlife Pet Insurance is a must have with pets

I have been with Met Life Pet Insurance for 2 years now from day one after adopting both our cats. The rescue I adopted from actually recommends them. It has been a lifesaver financially as both cats ended up unfortunately having health issues later on. Submitting claims is easy, you can even submit from the app. Reimbursement is usually within a week, just make sure you submitt your payment receipt, the invoice, and the soap notes from your vet to avoid a delay. I have called maybe twice and have had great customer service. Also call over the phone to enroll for unlimited benefits as it is not an option if you enroll online. I found this out when renewing over the phone with a question and the agent told me about the unlimited benefits. It does cost more.

Insurer: MetLife

By: Noelle

Verified November 13, 2025

Wonderful representatives, additional online adjustments might be nice!

The only thing I wish I could do is make updates or changes to either my policy on the app, or see what adjustments would do to my monthly rate. Whenever I call your service representatives are always wonderful, I'm just an anxious person who hates making phone calls 😂

Insurer: MetLife

By: Alexis

Verified November 13, 2025

I am grateful that there has been quick…

I am grateful that there has been quick review of the claims I have submitted. It's important to me that I can receive my money for having this insurance since I am on a fixed budget.

Insurer: MetLife

By: Deborah

Verified November 13, 2025

Great service

Great service. App and process was easy to use.

Insurer: MetLife

By: Tanya Quillinan

Verified November 13, 2025

My experience was amazing just like I…

My experience was amazing just like I had made great experiences before! I was at the emergency clinic with my GSD and the invoice was pre approved within few minutes. I was able to focus on my girl and later paid just my portion! I am so glad I have chosen this insurance for my fur babies! Thank you so much Trupanion !

Insurer: Trupanion

By: Rodaba

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