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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Difficult to Get Reimbursed
These guys just want to take your money and run. The app is completely useless and the company does not respond to emails when you ask for clarification on what documents they need to process each claim. Beyond terrible customer service + they increased the premium on my pets and service has still been going downhill. Stay away.
Insurer: Healthy Paws
By: Laura Wilson Bishop
Great customer service and…
Great customer service and communication! Investigate claims in a timely manner and let you know where things stand throughout the process.
Insurer: Figo
By: Cary
Big hassle to cancel.
No online cancel policy option. You have to call to cancel your policy. I was given a 5 minute list of reasons why that was a bad idea and could not get the rep to stop pitching her spiel. Then put on hold for 6 minutes until she finally told us the policy was cancelled. Rude beyond belief!!
Insurer: Trupanion
By: h t
Very easy.
Very easy to sign up, very clear information and description of the plan. We went with the basic illness/ accident plan. Hope I never have to use it!
Insurer: ManyPets
By: Cindy
Spot Pet Insurance is the best
Spot Pet Insurance is the best. They have addressed all of our claims quickly and honestly. Recommend them to everyone that has a pet.
Insurer: Spot
By: customer
Worth every penny
Over the past few months our aging dogs have had a number of issues that ended up costing several thousands of dollars in specialist fees and procedures. Thankfully we had our insurance policies from the get-go. Fetch was super easy to use and we were compensated quite quickly. So happy we did this long ago. The policies have paid for themselves. I am a small animal veterinarian and a big advocate for pet insurance for this very reason.
Insurer: Fetch
By: Dianne Beal
Worth every penny
Over the past few months our aging dogs have had a number of issues that ended up costing several thousands of dollars in specialist fees and procedures. Thankfully we had our insurance policies from the get-go. Fetch was super easy to use and we were compensated quite quickly. So happy we did this long ago. The policies have paid for themselves. I am a small animal veterinarian and a big advocate for pet insurance for this very reason.
Insurer: Fetch
By: Dianne
Worth every penny
Over the past few months our aging dogs have had a number of issues that ended up costing several thousands of dollars in specialist fees and procedures. Thankfully we had our insurance policies from the get-go. Fetch was super easy to use and we were compensated quite quickly. So happy we did this long ago. The policies have paid for themselves. I am a small animal veterinarian and a big advocate for pet insurance for this very reason.
Insurer: Fetch Canada
By: Dianne
Trupanion is amazing!
We have had Trupanion since the week we brought Mila home. We have had to use it for claims 2 times already, once at a vet that accepted it directly and they paid their portion before we left the office. This week we had to use it at another vet who doesn't accept it directly, I filed the claim Friday and it was already approved on Monday! They really are amazing and could be a lifesaver. It is more than worth the extra expense every month to have the peace of mind that they are there for you when the unexpected happens!
Insurer: Trupanion
By: Chelsea