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Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank goodness for direct pay
My dog Ellie got really sick last month, and needed to be hospitalized for a week. She needed round the clock care. Our vet is great and was doing what they could to help, but the vet bill was getting pretty expensive, so we called Healthy Paws and asked about their direct pay option. They were so helpful on the phone and made it really easy for us. Thanks to them all we had to worry about was making Ellie better. Because the insurance was able to pay the vet directly the vet could run all the important tests and imagings to properly diagnose Ellie instead of worrying about keeping the cost down which meant just treating the symptoms and hoping for the best. Ellie is back to her old energetic happy self, and you wouldn't ever guess that she needed to be hospitalized for a week.
Insurer: Healthy Paws
By: Amanda
Crap
SPOT avoids payment. They've danced around me over $756. For three months. Tryi to wear you down .
Insurer: Spot
By: .Marge
If I could give it zero stars I would…
If I could give it zero stars I would have. I rescued a poodle three months ago and brought to a vet the next day. He did a basic exam and said she needed some teeth removed and he wanted to test a flap of skin so we booked an appointment for a later date and I bought the spot $4000 pet insurance. She had not been diagnosed with anything at this point. $2500 later she had 17 teeth removed and I turned in the paperwork. Weeks and weeks and weeks went by. The results came back from the flap and it was cancer. Today I was informed that my initial claim was completed. Denied due to pre existing condition. So is the cancer surgery. What a scam this is. I am reporting to BBB. Pet owners beware!
Insurer: Spot
By: Emma
Crap
SPOT avoids payment. They've danced around me over $756. For three months. Tryi to wear you down .
Insurer: Spot Canada
By: .Marge
Best decision ever!
I couldn’t be happier that I had Healthy Paws pet insurance when my sweet Frenchie unexpectedly got very ill. The vet costs continued to pile up and thankfully Healthy Paws was there to cover the bulk of it! They make submitting a claim super easy!! Just open the app., click a pic of your receipt and hit submit!! So quick and easy! The best part is they process my claim super quick and it is deposited directly into my bank account! They even cared enough to send a follow up email checking to see how my puppy was feeling!! If you’re looking for a great pet insurance, look no further!!
Insurer: Healthy Paws
By: Summer Hoover
very quick turnaround for reimbursement.
very quick turnaround for reimbursement. easy to use and manage
Insurer: Trupanion
By:
Very professional
Very professional
Insurer: Trupanion
By:
Great customer service
Very helpful and explained well
Insurer: Trupanion
By:
Trupanion is on the job 24/7 the reps are always extremely knowledgeable and always ready to help no matter what the issue.
Trupanion is on the job 24/7, the reps are always extremely knowledgeable and always ready to help no matter what the issue. The coverage is organized in the best possible way. Kudos to the managers. There is one lifetime deductible for each type of illness, so clients are not penalized for long term illnesseses like Cushing's Disease or cancer. So much kinder for the animals that the owners still have enough money to care for them as they age.
Insurer: Trupanion
By: