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Our health insurance saved our dog and our finances
Our happy, 14 mos old puppy suddenly became depressed, despondent, stopped eating, stopped drinking, would just lie on the floor with a fever staring at us. It took almost 4 weeks working with Brookfield Pet Hospital and ACA to finish mutiple xrays, ultrasounds, varied medical tests, fecal tests, and much more. Finally the diagnosis was revealed: my fully vaccinated pup got Bordetella at doggy day camp right after his 6 month return. And that disease caused double pneumonia, kennel cough, vomiting of blood and vile, and high fever, no to mention 10% loss of his body weight. Healthy Paws insurance was by our side through the whole ordeal and was sending reimbursements with in two weeks of invoice submission, with no barrage of questions. They followed my policy to the tee: exclude office visit, ordinary vaccinations, deduct my $250 deductible, and then paid the rest. Of my $6,000 in bills, I received back more than $5000. I felt so lucky! I was paid more than I had paid in insurance premiums. Get yourself some peace of mind and insure your puppy with Healthy Paws.
Insurer: Healthy Paws
By: Deborah Zimmerman
So glad I had insurance!
I'm a believer in insurance, rebates, and being prepared. My hope is always if I buy safeguards, I won't ever need them. I got insurance for Enzo, a now 16 mos old Bernedoodle, when he was 8 weeks old. He's never been a chewer, a barker, a biter and doesn't have an aggressive bone in his body. But after he was fixed at 15 mos old (and fully vaccinated) we let him go to doggy daycare at a highly regarded facility in Huntington Beach. And it was there that my fully vaccinated pup got Bordetella. But it wasn't diagnosed until weeks of x-rays, ultrasounds, multiple blood tests, fecal tests and more. At my vets and at a specialty hospital. All the while, I thought my pup was going to die. He was feverish, depressed (it's really a thing!), lethargic, and lost more than 10% of his body weight. He was dehydrated and had to have an under-skin balloon of water placed to strategically release water to keep him alive. This went on for a month. When all was told and done (and Enzo thankfully survived, thanks to the hard work of Brookfield Pet Hospital in Fountain Valley, Ca), my bills were in excess of $6,000. I didn't have that kind of money, so I charged it. And then I crossed my fingers and sent everything to Healthy Paws. Scanning and emailing the info proved faster than faxing or mailing it. When you file a first claim, you must submit all medical records from inception of the puppies life until the present so they have a full picture of his care. Luckily, most vets can forward this information with detail billings, xrays, and analyses on your behalf. You just need to fill out and send a simple one page claim form. Healthy Paws was fantastic. They responded as soon as my packet was received to let me know they were looking at it. though I sent them 14 months worth of records, nothing was disputed. The checks started arriving within a week of filing the claims, in time to pay my charge card bills. My particular policy had an annual $250 deductible, didn't cover exam fees (an insignificant part of any bill) and then they paid 90% of the claim amount. I received more money back then I had paid in insurance premiums, substantially more money. Never once did they questions the services or second-guess the procedures followed. Once Enzo was well and was back home, they actually wrote to see how he was doing. Have you ever had an insurance company do that for you? Healthy Paws was researched by me before signing up with them and the substantial comments all raved about Healthy Paws. I definitely made the right choice, and was able to concentrate on my pup's recovery without having to deal with the stress many insurance providers would have caused. If you're looking for insurance (and you should be), Healthy Paws is the one for you.
Insurer: Healthy Paws
By: Debbie
just bought this insurance haven't used…
just bought this insurance haven't used it yet,
Insurer: ManyPets
By: Alya Cooper
Pet Insurance
Covers what we need at a reasonable rate.
Insurer: ManyPets
By: Karise
Great coverage & What amazing custumer service
I decided to enquired about pet insurace because its time, I have a 6 year old healthy shih tzu but many friends of mine have pet insurace and encourage me to get some!! . However finding the right insurace was hard. they are many out there the online quotes are not for me!! because you can't ask questions about the" in between the lines types of policys". So I called I spent the better part of the afternoon talking to various pet company's . I found that many did not take their time to explain the policy or the word " coverage" properly or just wanted to get off the phone as quickly as possible. When I got to Fetch its was 6: 30 pm I figure It will be the same but to my surprise I got a lovely woman her name is Ilona Gaspar, words can't describe how wonderfull and knowledgeable she is. She is not a sale person she is genuinely someone who wants to help you find and understand what is "pet insurace ", she being a Pet parent herself of an rescue and now older dog . Ilona explain what is coverage, what is covered ,not covered and why!! . I was impress that she took the time to educated me and help me choose a plan suiteable for me. I choose what was suitable for me and my pets needs now ,as well as in the future. Also the options I had to downgrade if I need to or upgrade my plans if my situation ever need to change with our penalty . I am very very happy with Fetch and their super Amazing staff . I am thankfull specially to Ilona for her time and patience . I recommend them for sure .
Insurer: Fetch Canada
By: A.Castillo
Great coverage & What amazing custumer service
I decided to enquired about pet insurace because its time, I have a 6 year old healthy shih tzu but many friends of mine have pet insurace and encourage me to get some!! . However finding the right insurace was hard. they are many out there the online quotes are not for me!! because you can't ask questions about the" in between the lines types of policys". So I called I spent the better part of the afternoon talking to various pet company's . I found that many did not take their time to explain the policy or the word " coverage" properly or just wanted to get off the phone as quickly as possible. When I got to Fetch its was 6: 30 pm I figure It will be the same but to my surprise I got a lovely woman her name is Ilona Gaspar, words can't describe how wonderfull and knowledgeable she is. She is not a sale person she is genuinely someone who wants to help you find and understand what is "pet insurace ", she being a Pet parent herself of an rescue and now older dog . Ilona explain what is coverage, what is covered ,not covered and why!! . I was impress that she took the time to educated me and help me choose a plan suiteable for me. I choose what was suitable for me and my pets needs now ,as well as in the future. Also the options I had to downgrade if I need to or upgrade my plans if my situation ever need to change with our penalty . I am very very happy with Fetch and their super Amazing staff . I am thankfull specially to Ilona for her time and patience . I recommend them for sure .
Insurer: Fetch
By: A.Castillo
Great coverage & What amazing custumer service
I decided to enquired about pet insurace because its time, I have a 6 year old healthy shih tzu but many friends of mine have pet insurace and encourage me to get some!! . However finding the right insurace was hard. they are many out there the online quotes are not for me!! because you can't ask questions about the" in between the lines types of policys". So I called I spent the better part of the afternoon talking to various pet company's . I found that many did not take their time to explain the policy or the word " coverage" properly or just wanted to get off the phone as quickly as possible. When I got to Fetch its was 6: 30 pm I figure It will be the same but to my surprise I got a lovely woman her name is Ilona Gaspar, words can't describe how wonderfull and knowledgeable she is. She is not a sale person she is genuinely someone who wants to help you find and understand what is "pet insurace ", she being a Pet parent herself of an rescue and now older dog . Ilona explain what is coverage, what is covered ,not covered and why!! . I was impress that she took the time to educated me and help me choose a plan suiteable for me. I choose what was suitable for me and my pets needs now ,as well as in the future. Also the options I had to downgrade if I need to or upgrade my plans if my situation ever need to change with our penalty . I am very very happy with Fetch and their super Amazing staff . I am thankfull specially to Ilona for her time and patience . I recommend them for sure .
Insurer: Fetch Canada
By: A.Castillo
Submitted a simple wellness claim…
I am not one to write totally negative reviews, but I simply have nothing good to say about this company. Submitted a simple wellness claim (office visit with exam) over a month ago online. They have yet to respond despite multiple requests for a status update. My old provider always responded within hours - and usually paid within hours. They also paid by direct deposit.. no waiting around weeks for a check... Like I did for simple flea/tick/heartworm wellness reimbursement. I can't wait until my year is up and I go back to my old provider. Worst customer service ever. Again, my expectations are not outrageous. Communication... Respond to emails... Give status updates. When I browse through the reviews that offer high praise - it's all about the "ease of signing up". Oh, it was easy to sign up, alright .. and they sure have no problem collecting the monthly premium. Wait until you are looking for dollars to flow the other direction.
Insurer: ManyPets
By: Mike Grunewald
Word of mouth from family friend told us about how incredible Trupanion was covering their dogâs VERY serious illness.
Word of mouth from family friend told us about how incredible Trupanion was covering their dogâs VERY serious illness. We chose Trupanion for that reason and hope that if we have such needs we will have help as well. For now, we are in process of having a claim evaluated and hope for the best.
Insurer: Trupanion
By: Karen