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Pets Best is a life saver for my family…
Pets Best is a life saver for my family and especially my dog. The claims are easy to file, the coverage is amazing and the customer service really helped calm me down while my dog was hospitalized.
Insurer: Pets Best
By: Joshua Duhamel
Can't own a bulldog without it!
I have had insurance through Fetch for numerous dogs & numerous years now. We would not have been able to give our bulldogs (French & English) the life they deserve without Fetch. From allergies to unexpected accidents, we have utilized our insurance more than we would like, but are so grateful for it.
Insurer: Fetch Canada
By: Rhett
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch Canada
By: Pervez Ansari
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch
By: Pervez
Excellent Customer Service
We lost one of our pets a couple of months back. I called in to cancel the monthly premiums. The Customer Representative was very polite and apologetic of our situation and was promptly able to refund the premium that had already gone through after the pet's demise. My second interaction was last week, where I submitted a claim for my other pet's lumpectomy. This claim was processed within a few days of submission and I was kept informed throughout the process.
Insurer: Fetch Canada
By: Pervez
Happy Customer
Pets Best's website is easy to navigate and filing claims after my Bourbon visits the vet. All the claims are reviewed in a timely manner. The prices of the insurance offers is reasonable to me as well!
Insurer: Pets Best
By: Deidre Tharp
Although we have just started exploring…
Although we have just started exploring options with them, STEPHANIE was great and explained everything carefully, even things that had not occurred to us yet. This was NOT some call center overseas, but an obviously solid company that cares about the customers and is a USAA affiliate. THAT alone spoke volumes. We wil be signing up with them when we bring " Missy " home in early August. Gary S. Mid Atlantic Coast
Insurer: Embrace
By: Red Horizon
I was impressed to receive a call from…
I was impressed to receive a call from your customer service person, explaining in detail the policy, how claims work, and encouraging me to register on your site to more closely follow my account. Very helpful!
Insurer: ASPCA
By: Sheila Trasp