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Never received my account number but…
Never received my account number but had no problem taking my money
Insurer: ASPCA
By: Rachel Groves
The insurance plans are very…
The insurance plans are very deceptive/unclear and the customer care representative has been very cold. The customer care representative seemed very cold and was vague and we had to dig in to get information out of him.
Insurer: ASPCA
By: Pooja Sargur
Love Petsbest they pay claims fast.
Love Petsbest they pay claims fast.
Insurer: Pets Best
By: Ellie Schepp
So far so good
So far so good. I have not had the opportunity to use it yet and I am thankful for that! I do have peace of mind now and picked a plan suitable for my needs.
Insurer: ManyPets
By: DJ
Loved Pets Best when I started out…
Loved Pets Best when I started out until I started having claims. Recent claims are for a dog that is older. But, I am paying for that!!!! His most recent wellness visit resulted in the vet finding a UTI. You processed it as the reason for the visit then denied half of the wellness benefits (the urinalysis and bloodwork). So, does this mean that you will continually deny the bloodwork and urinalysis from wellness visits (their annual check ups) if the vet happens to find something? In addition, he has been having a reoccurring muscle soreness in his back legs resulting in limping. each time we brought him to the vet. there was no real diagnosis (which is stated on the title of the claims I submitted) and you denied the medication and vet visits saying that it was a pre-existing condition. Yes, he had a muscle strain previous to me starting his policy. But, they are random. The muscle would heal, just as in a human who strained something because they ran to long (which is what he did). Then you might pull another muscle in the same area, just like he did!! So, does this mean every time he has any issue with his back legs, you will deny the claims because he has had some kind of issue before? The vets have clearly said that there is nothing wrong with his joints, tendons or other. Just strained a muscle. could even be a different muscle in the leg. But you will now consider anything related to that leg as preexisting. Will likely cancel all policies.
Insurer: Pets Best
By: Jodie Brodack
Mr. Kitty is covered.
I am pleased with the policy that I purchased for my beautiful cat Jesse. It gives me assurance that his health is covered just in case. He is so healthy and living the best life possible. I bought coverage for any issue that could happen so he can keep enjoying his happy life.
Insurer: ASPCA
By: Regina Bennett
So thankful for Trupanion!
We've had 2 claims so far with submitted through Trupanion because our big puppy is opportunistic and steals/eats socks. We've been to two ER vet clinic and one submitted the claim for us. The other, I had to pay and then submit to Trupanion. They were awesome both times!! Honestly, I thought the second one would be hard to submit and wait for approval, but they were quick! The documents were easy to upload and the claim processed within 24 hours of all the docs being submitted. We are so glad we purchased this plan, for peace of mind and convenience!
Insurer: Trupanion
By: Karen
3 year Anniversary of excellence
Going on my 3rd year with Pets Best for our sweet mini Goldendoodle. Never a problem or hesitation in Pets Best communicating effectively, honoring and paying the claims that we submit.
Insurer: Pets Best
By: Irv
Good
It was good I think I understand it all thank you
Insurer: ManyPets
By: customer cindy hallum
For the most part they are great but it…
For the most part they are great but it takes usually about 30 days to get reimbursed and I know people using other insurance companies for the same price that get reimbursed within 2 days. Other than that, no issues.
Insurer: Pets Best
By: Christine Madeo