154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 09, 2022

Never received my account number but…

Never received my account number but had no problem taking my money

Insurer: ASPCA

By: Rachel Groves

Verified June 09, 2022

The insurance plans are very…

The insurance plans are very deceptive/unclear and the customer care representative has been very cold. The customer care representative seemed very cold and was vague and we had to dig in to get information out of him.

Insurer: ASPCA

By: Pooja Sargur

June 09, 2022

Love Petsbest they pay claims fast.

Love Petsbest they pay claims fast.

Insurer: Pets Best

By: Ellie Schepp

Verified June 09, 2022

So far so good

So far so good. I have not had the opportunity to use it yet and I am thankful for that! I do have peace of mind now and picked a plan suitable for my needs.

Insurer: ManyPets

By: DJ

June 09, 2022

Loved Pets Best when I started out…

Loved Pets Best when I started out until I started having claims. Recent claims are for a dog that is older. But, I am paying for that!!!! His most recent wellness visit resulted in the vet finding a UTI. You processed it as the reason for the visit then denied half of the wellness benefits (the urinalysis and bloodwork). So, does this mean that you will continually deny the bloodwork and urinalysis from wellness visits (their annual check ups) if the vet happens to find something? In addition, he has been having a reoccurring muscle soreness in his back legs resulting in limping. each time we brought him to the vet. there was no real diagnosis (which is stated on the title of the claims I submitted) and you denied the medication and vet visits saying that it was a pre-existing condition. Yes, he had a muscle strain previous to me starting his policy. But, they are random. The muscle would heal, just as in a human who strained something because they ran to long (which is what he did). Then you might pull another muscle in the same area, just like he did!! So, does this mean every time he has any issue with his back legs, you will deny the claims because he has had some kind of issue before? The vets have clearly said that there is nothing wrong with his joints, tendons or other. Just strained a muscle. could even be a different muscle in the leg. But you will now consider anything related to that leg as preexisting. Will likely cancel all policies.

Insurer: Pets Best

By: Jodie Brodack

Verified June 09, 2022

Mr. Kitty is covered.

I am pleased with the policy that I purchased for my beautiful cat Jesse. It gives me assurance that his health is covered just in case. He is so healthy and living the best life possible. I bought coverage for any issue that could happen so he can keep enjoying his happy life.

Insurer: ASPCA

By: Regina Bennett

Verified June 09, 2022

So thankful for Trupanion!

We've had 2 claims so far with submitted through Trupanion because our big puppy is opportunistic and steals/eats socks. We've been to two ER vet clinic and one submitted the claim for us. The other, I had to pay and then submit to Trupanion. They were awesome both times!! Honestly, I thought the second one would be hard to submit and wait for approval, but they were quick! The documents were easy to upload and the claim processed within 24 hours of all the docs being submitted. We are so glad we purchased this plan, for peace of mind and convenience!

Insurer: Trupanion

By: Karen

Useful
June 09, 2022

3 year Anniversary of excellence

Going on my 3rd year with Pets Best for our sweet mini Goldendoodle. Never a problem or hesitation in Pets Best communicating effectively, honoring and paying the claims that we submit.

Insurer: Pets Best

By: Irv

Verified June 09, 2022

Good

It was good I think I understand it all thank you

Insurer: ManyPets

By: customer cindy hallum

June 09, 2022

For the most part they are great but it…

For the most part they are great but it takes usually about 30 days to get reimbursed and I know people using other insurance companies for the same price that get reimbursed within 2 days. Other than that, no issues.

Insurer: Pets Best

By: Christine Madeo

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