209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and easy to file a claim
My new Lemonade policy was way cheaper than my old policy and I am getting much better coverage. In late April I fled my first claim for a routine visit and was pleasantly surprised at how quickly it was processed and payment sent to my bank. I left off one item when I filed the claim, went back and filed a follow up claim, and boom, approved and paid in minutes. Very impressed with the seed and quality of service.
Insurer: Lemonade
By: Robin
Good company
I have been using Pets best for a couple of years now and they have done a great job. The only place I see improvement necessary is that I can take them longer than expected to finalize claims.
Insurer: Pets Best
By: Terry Levin
Easy!
I'm very happy that I came across lemonade, filing a claim is very simple, fast, and easy. I would definitely recommend lemonade to my family and friends.
Insurer: Lemonade
By: Devionna
Best decision after adopting Lucy
I decided to get pet insurance with Lemonade because of the great experience I had with my renter's insurance. I had already used it three times and the whole experience is worth it, the customer service is great and the UX of a claim is great.
Insurer: Lemonade
By: Maria
Super fast, convenient
I chose Lemonade because my renters insurance is through it, so I figured it’s easy to bundle and I got a 5% discount. I’ve had to use the claim system twice so far, and both times were so easy and fast. The app makes it easy to do everything at once. My only slight complain is they don’t always tell you what parts they aren’t covering, and you have to ask more about that. But they refund my money so quickly (literally the next day) and have very nice customer service. 10/10 would recommend
Insurer: Lemonade
By: Amy
Easy service, wish it covered more
Lemonade is super easy to use, quick to sign up and submit claims, and the app is user friendly! Customer service is top notch!
Insurer: Lemonade
By: Erin
BEST Customer service Ever
Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .
Insurer: Lemonade
By: Ziad
They are great!!!
Overall, I have had a great experience with Lemonade.
Insurer: Lemonade
By: Sheri
Fast, easy, & reliable
I love this insurance. Super competitive price and easy claim process. I was reimbursed within 48 hours and was able to do everything through the app. I would deff recommend!
Insurer: Lemonade
By: Selene
Best customer service encountered
The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.
Insurer: Lemonade
By: Jeanette