209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

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Category with most reviews

This chart shows the distribution of review categories.

Verified May 12, 2021

Quick and easy to file a claim

My new Lemonade policy was way cheaper than my old policy and I am getting much better coverage. In late April I fled my first claim for a routine visit and was pleasantly surprised at how quickly it was processed and payment sent to my bank. I left off one item when I filed the claim, went back and filed a follow up claim, and boom, approved and paid in minutes. Very impressed with the seed and quality of service.

Insurer: Lemonade

By: Robin

Useful
May 12, 2021

Good company

I have been using Pets best for a couple of years now and they have done a great job. The only place I see improvement necessary is that I can take them longer than expected to finalize claims.

Insurer: Pets Best

By: Terry Levin

Verified May 12, 2021

Easy!

I'm very happy that I came across lemonade, filing a claim is very simple, fast, and easy. I would definitely recommend lemonade to my family and friends.

Insurer: Lemonade

By: Devionna

Useful
Verified May 12, 2021

Best decision after adopting Lucy

I decided to get pet insurance with Lemonade because of the great experience I had with my renter's insurance. I had already used it three times and the whole experience is worth it, the customer service is great and the UX of a claim is great.

Insurer: Lemonade

By: Maria

Useful
Verified May 12, 2021

Super fast, convenient

I chose Lemonade because my renters insurance is through it, so I figured it’s easy to bundle and I got a 5% discount. I’ve had to use the claim system twice so far, and both times were so easy and fast. The app makes it easy to do everything at once. My only slight complain is they don’t always tell you what parts they aren’t covering, and you have to ask more about that. But they refund my money so quickly (literally the next day) and have very nice customer service. 10/10 would recommend

Insurer: Lemonade

By: Amy

Useful
Verified May 12, 2021

Easy service, wish it covered more

Lemonade is super easy to use, quick to sign up and submit claims, and the app is user friendly! Customer service is top notch!

Insurer: Lemonade

By: Erin

Useful
Verified May 12, 2021

BEST Customer service Ever

Best customer service ever , they really care . very professional and understanding , easy to file a claim and understand what is covered and not , quick to respond to claims and questions . highly recommend this service to new pet owners . you can call and actually speak to them live .

Insurer: Lemonade

By: Ziad

Useful
Verified May 12, 2021

They are great!!!

Overall, I have had a great experience with Lemonade.

Insurer: Lemonade

By: Sheri

Useful
Verified May 12, 2021

Fast, easy, & reliable

I love this insurance. Super competitive price and easy claim process. I was reimbursed within 48 hours and was able to do everything through the app. I would deff recommend!

Insurer: Lemonade

By: Selene

Useful
Verified May 12, 2021

Best customer service encountered

The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.

Insurer: Lemonade

By: Jeanette

Useful

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