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Bobby was AMAZING and super…
Bobby was AMAZING and super knowledgeable. I appreciate his kindness and professionalism. The process was seamless and stress free.
Insurer: Prudent Pet
By: cuztomjewelyahoo.com
My questions were answered
My questions were answered. Paid quickly when my Babygirl got ill
Insurer: Spot
By: Tammy Brown
Easy claims and fast payment
After two years with Spot, I can say without reservation that I made the right choice. Submitting claims online is easy and they pay benefits within days. I'm now a big fan, and I tell everyone who asks me about Spot pet insurance. Before signing up with Spot, I spent days investigating every pet insurance provider. Comparing coverage, cost, and customer reviews, Spot seemed the best choice for our new Shih-Tzu puppy even though some customers reported a bad experience. I've found that the "secret" to a great experience is to read the terms and conditions, and then comply with the requirements. If you do your part (like providing complete veterinary records) then they will do theirs. In summary, I've come to realize that having great pet insurance is just as important for our puppy's health as having a great Vet. For our little Ramona, Spot has been a great partner.
Insurer: Spot
By: Daniel M.
Easy quick refunds when eligible:)
Easy quick refunds when eligible:)
Insurer: Spot
By: Angela Peters
Super easy to submit a claim
Super easy to submit a claim and understand the completed claim
Insurer: Pets Best
By: Tin Gibbs
Reimbursement was great!
Simple to apply for the reimbursement and quick direct deposit of funds. Everything was great.
Insurer: Spot
By: Don Tucker
The process was very fast.
The process was very fast.
Insurer: Spot
By: Ofelia Rogers
It's the best insurance I've had for my…
It's the best insurance I've had for my pets. Everyone is helpful, they reply quickly and respond to my claims in a timely manner.
Insurer: MetLife
By: Diane R.
Great company
Great company. Claim submission process is breeze and claim adjudication fast as lightning.
Insurer: MetLife
By: Meryl weinbergcustomer
They are a total scam
They are a total scam. If you love your dog, run away from them. I'm still waiting for a claim and a refund, one month later. I had them because of Chewy, but when I sent my dogs claims for the first time, they would disappear from the website, I emailed them, and they said they had nothing. I took print screens, and they said they would do it by email. After that, they said my first dog had an ear infection because he made a test to see if he had something, and because he had had it in the past, they would not cover it. But he didn't have any, they just didn't want to cover the diagnostic test. And this guy Ali would insist that my dog had an infection, this representative is the most lying, rude person, I do think the guy has even issues against clients or me. I canceled the service with them, and after I canceled they charged me. I sent an email, and the guy said they didn't refund me yet because now there is an error in the system, and they put my cancellation date wrong. Hilarious. Now I'm still waiting for my refund and my claim... Worst customer support, worst experience ever.
Insurer: Trupanion
By: Irina Korpela