154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,226 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
MetLife Pet Insurance is Awesome!
MetLife Pet Insurance has been a lifesaver for our 3 year old pup, who has some pretty bad genetics, apparently. (He has had Bladder Stones, bi-lateral Hip Dysplasia, food allergies, etc. during his lifetime - so far!) and MetLife has covered each surgery he has needed, along with all the healthy wellness "maintenance" stuff, to help keep him a healthy & happy dog. We are very happy with the coverage, and the Customer Service we receive, when we need to make contact.
Insurer: MetLife
By: Betsy P.
Easy Process During a Difficult Time
Unfortunately my amazing Greyhound passed away just short of his sixth birthday. He was hospitalized for three days and the amazing team at the animal hospital did all they could to save him. I had insurance on Sully for just this type of situation. Without insurance, I would have had to make a difficult decision about continuing care due to the cost. I was concerned that due to the large claim, the insurance process would be drawn out and complicated. I was wrong. I uploaded all of Sully's medical records and billing information into the Pets Best online platform. All the claims were paid without any further questions. It was great to not have to go through a long, difficult claims process during a very difficult time. Thank you so much!
Coverage seems good-BUT ——
Coverage seems good. However, I had to fill in the form at least three times and at the end said something went wrong and would have to try back later. I am not pleased that two months, actually more than two months payment will be taken and the next month must be paid in addition to the two months. This is not like renting a house, it is an insurance policy for an animal.
Insurer: Nationwide
By: Eva Lee Kingsolver
Excellent!
I have had a great experience with Spot insurance! They have been super helpful in answering my questions over the phone and submitting claims has been a breeze. Grateful to have found such an easy to navigate pet insurance for my pups!
Insurer: Spot
By: Cay
Have been waiting two months for my…
Have been waiting two months for my first claim. Sent all documents requested and still waiting. I did have a good experience with customer service. Hopefully she will follow up like she said she would. I pay a lot of money for insuring my pets. Things should be handled in a timely manner.
Insurer: Embrace
By: Pat Cas
Pet insurance has paid for itself over and over.
Customer service is great! Claims are paid timely.
Insurer: MetLife
By: customer
Claim was handled promptly
Easy process and clearly instructions to submit the claim.
Insurer: Spot
By: Mercedes
Claims are getting placed on hold…
Claims are getting placed on hold because the adjuster claims there is no invoice. I submitted 2 invoices with all of the info on them for meds. This is frustrating you have individuals who cannot or do not want to do their job! Thank you, Betsy PS...This has happened several times to my claims!
Insurer: MetLife
By: Betsy Vanausdeln
I love Spot pet insurance
I love Spot pet insurance. You hope you never need to use it but if you do, like I have a few times for my fur baby, submitting a claim is super simple, review is fast and payment takes only a few days. I am so relieved to know that the medical choices I make for my pup can be first and foremost about what she needs, not how much it will cost. Thank you for taking that fee out of the equation.
Insurer: Spot
By: Colette Boyd
Great customer service
Rebecca was absolutely great on answering my questions, she made sure I understood everything and how it works. Thank you so much Rebecca.
Insurer: Prudent Pet
By: Leianna Miranda