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Can’t figure out how to respond back to…
Can’t figure out how to respond back to them - So far the issue of not being able to email my claims still isn’t fixed According to customer service they were going to load my first claim manually however I have no proof that this was done Now I have another claim so their promise of fixing their issues ASAP is another false promise and now falling on deaf ears The other issue is that I can’t log in on my iPad or iPhone and was told I needed a stronger signal Nope - this doesn’t ever happen with anyone else so again I repeat their technology is horrible I’ll be looking for another vendor shortly So what? It took you 4 days to let me k ow you received both claims and then tell me you need medical records for 2 very simple claims This is clearly a delay tactic If I’m not reimbursed within 2 weeks you’ll be hearing from the Department of Insurance Do not tell me it sometimes takes 2-4 weeks to reimburse-not one of your competitors takes that long
Insurer: Spot
By: Beth Mirsky
I purchased pet insurance in May and…
I purchased pet insurance in May and have not heard anything from Spot Pet Insurance. I have called several times and I get a voice message. Everyone is in training.
Insurer: Spot
By: PAM
Trupanian angels.
Without Trupanion, our dog would not have survived. We cannot stop bragging about Trupanion and how amazing you guys are as a company. Thank you so much for saving our baby girls life. Thank you.
Insurer: Trupanion
By: Jason
Peace of mind for pet care
Timely response and great coverage.
Insurer: Trupanion
By: Judith
A very good idea
Trupanion has been wonderful. My dog developed an ear infection and allergies. As a result, she takes allergy meds. Trupanion has been a great help in the cost of these meds. I am very thankful that I picked up a pamphlet at my vets when I took my new puppy in. This company quickly takes care of a claim. They do things right. Now I donât worry so much.
Insurer: Trupanion
By: Rosalie
I ?? Trupanion!
Trupanion is amazing! Filing claims is easy and they are processed quickly. I'm so glad that I signed my dog up for it. Trupanion makes it easy for me to afford the veterinary care that she deserves.
Insurer: Trupanion
By: Sharon
Claim experience
Trupanion is very upfront and clear about what will be covered and what is excluded. My latest claim was handled in under 24 hours!
Insurer: Trupanion
By: Kristina
Great experience with Trupanion
very easy and quick process. I have recommended you already!
Insurer: Trupanion
By: REBECCA
new insurance client
well so far I haven't been able to use the insurance for a claim payout because of exclusions, but my puppy is 7months old and has an ear infection and kennel cough. one was before insurance began and the other excluded because of allergies affecting ears, nasal.
Insurer: Trupanion
By: Michele