154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Good company BUT claims take FOREVER to proces
Good company but I stopped recommending to other pet owners becasue the claims take forever to process. I wrote this on one review and an employee responded basically saying tough stuff we are backed up; so not sure this review will actually be passed on to the appropriate people.
Insurer: Pets Best
By: Ashley Payne
Figo Pet Insurance - comes through
Our dog was involved in a car accident. Spent 5 days in a hospital with significant associated costs. As per our policy with Figo after uploading necessary documents Figo paid their proportion of the costs quickly and without any undue hassle or stress. Pet associated medical care is as sophisticated (and costly) as humans now. The procedures involved saved out pet's life and we had peace of mind of not having to deal with an extravagant bill.
Insurer: Figo
By: Rob Y
Typical Insurance provider - stay away or you wont get paid!
I've had Fetch Pet Insurance since we got our dog at 3 months. She has been enrolled and has not presented any problems since we got her other than a stomach issue. All documents have been submitted to Fetch on time since we got out policy. Last month she started biting her paws and the vet has advised us that she could be presenting allergies. Fetch has started requesting a significant amount of documents (which they already have) and keep delaying the review of our claim. Unfortunately, it looks like they are looking for the needle in the haystack to avoid covering this problem. It's very unfortunate to deal with companies that are fully focused on making sure you pay your premiums on time but that delay paying out your claims and do provide a clear explanation of why they would need a significant amount of non-related documentation and tests (even from our vet's point of view - "they are requesting non-related / non-sense information from your pet. Think about switching to other insurance"). I would be switching from Fetch to other providers that are more transparent in the claim process. UPDATE: after requiring additional documentation that wasnt linked to the claim, they have partially approved the claim. However, as mentioned before - interesting enough they have requested medical records for the last 2 years for a dog that has always been insured with them and that has never presented issues. While discussing with the vet, the example I was given by the vet is “well, it’s like requesting a person’s medical records for the past years just to see if the person is actually allergic to something. Shouldn’t be the case. Instead, they should run tests on the person to ensure s/he isnt allergic.”
Insurer: Fetch Canada
By: Jonathan Perez
Emergency abscess on our dog
Our dog suddenly developed an abscess under her eye. We were out of town but managed to find a vet to see her that day. A broken tooth was diagnosed and surgery set for the next day. One week later Trupanion has settled the claim with a direct deposit into my bank account. It was stressful dealing with the medical issues so I really appreciated not fighting with insurance company on top. Thanks Trupanion
Insurer: Trupanion Canada
By: Nancy Kilrea
I got the most patient people to help…
I got the most patient people to help me with all my questions!
Insurer: ManyPets
By: Bryan T
ACL issues on one leg make the other pre-existing
Our dog who is under six had an ACL repaired in one leg. A year later she needed work on the other leg which has never had issues. Healthy Paws has this exception so they don't have to cover it buried in their FAQ where one leg that is fine is already considered pre-existing. When we submitted paperwork all they did was close the case with no note on what has happened. MSPCA Angel in Boston told us this is the most common injury with dogs yet there was no effort to cover this or try to make it work with our premiums. We are outraged for this kind of poor coverage.
Insurer: Healthy Paws
By: Alex Frieden
Claim was easy to submit
Claim was easy to submit. Receipt of claim was quickly acknowledged,was processed and paid quickly.
Insurer: Embrace
By: Laurie Bredeman
The website was very easy to read.
The website was very easy to read.
Insurer: ASPCA
By: Bessie Lindell
Signing up for the insurance was easy…
Signing up for the insurance was easy and intuitive. I hope if I ever file a claim that it will be pain-free, too. Time will tell.
Insurer: ASPCA
By: David Verret
Very reasonable and helpful
Very reasonable and helpful
Insurer: ASPCA
By: Dawn