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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Reputation
Care, kindness and professional service of service rep
Insurer: Trupanion Canada
By: Teresa
Great Job Trupanion
Excellent customer service. Phone call to check in on pet. Always friendly voices from your phone agents
Insurer: Trupanion Canada
By: Marilyn
excellent rates and friendly staff.
excellent rates and friendly staff.
Insurer: Trupanion Canada
By: Jill
Jenn was helpful and efficient.
Jenn was helpful and efficient.
Insurer: Trupanion Canada
By: Elliot
Healthy Paws is stellar — covered a $9k emergency puppy surgery!
Thank goodness for this pet insurance! Our puppy had 10 minutes with a new toy and unbeknownst to us, swallowed a good sized piece. Two days later he is almost at death’s door with a blockage, and we had to rush him to the emergency animal hospital. Right then and there, they put a $10,000 hold on my credit card. It was terrifying to know how critical my pet’s health was and also scary the cost of care they told us he needed. Thankfully, his stomach surgery was a success and he’s back to his old goofy self. But then I was bracing myself for a potential back and forth to get the insurance to reimburse because we’ve all heard the horror stories of finding out what’s REALLY covered! I was so happy to say that it was easy and they paid the vast majority of our $9000 final bill (we have 80% reimbursement coverage). It was fast and easy — just upload the itemized invoice and the check arrived a week later— and they even checked via email to see how our pup was doing! Color me SUPER impressed. I have told everyone I know to get their pet covered by Healthy Paws. I never take the time to write reviews like this but they truly deserve it!
Insurer: Healthy Paws
By: Layla Soares
Very pleasant and informant
Very pleasant and informant
Insurer: ManyPets
By: customer
Always helpful!
I have had to file a few claims for my adult dog, and they have been paid quickly and smoothly. When I was going to pick up my new puppy this past weekend, I called to activate my breeder certificate so that my puppy would be covered when the breeder left the house to meet me. We were traveling from Virginia to Massachusetts with my new baby and I wanted to make sure she was protected if anything happened! Trupanion has always been incredibly responsive and everyone I’ve talked to has been warm and friendly.
Insurer: Trupanion
By: Kristin Neal