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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good online signup features and great…
Good online signup features and great rates!
Insurer: ManyPets
By: Joy
They are good at taking money
It’s terrible, took me 7 months to get an ANSWER about a claim (not even my money). They had all the documentation they needed from me and my vet after a month. They asked for my bank account Information too so they could access that… uh no? They kept giving me the “10-15 business days” brush off (for almost 7 months!!) as well as telling me they responded but never did. I had to file a complaint with BBB, would you know…. I got a response the very next day. Ironic isn’t it? Why a scam, don’t give them your bank info!!
Insurer: Embrace
By: customer
Get Embrace!
Very quick and the Embrace App makes placing a claim easy and straightforward. Their customer service is excellent and I’m a service member so I to pay through my USAA account which is a plus.
Insurer: Embrace
By: A. Murillo
Straightforward process and Forbs…
Straightforward process and Forbs recommended.
Insurer: ManyPets
By: DeeDee
Why does nothing work?
I have tried adding coverage for a new pet multiple times from multiple devices, and each time, the page gets stuck "loading." Twice, I have emailed customer service asking for help and have never received a response. Today, I downloaded the app hoping maybe it would function properly. After entering my login info (which I verified was correct), I was stuck with a forever loading pinwheel. It's only with this app, none other. It alarms me that I'm unable to contact anyone or get Spot's platforms to work across multiple devices. What happens when a real issue arises??
Insurer: Spot
By: Kendra Avant
Excellent service and fair appraisal of…
Excellent service and fair appraisal of costs!
Insurer: Pets Best
By: Siouxzan Perry
I had to use my insurance for the first…
I had to use my insurance for the first time, I’m so thankful for TruPanion. My claim was accepted super quick, they were helpful and so friendly in such a stressful time.
Insurer: Trupanion
By: Phoebe Newcomb
Claim 4 month waiting for my rebolse…
Claim 4 month waiting for my rebolse and nothing evrytime I call if someting unaceptable
Insurer: Nationwide
By: Yohanna Ramos
I'm extremely happy with Pets Best!
I'm extremely happy with Pets Best insurance. My dog Jayda is starting to get older and I decided in October of last year it would be good to get her insurance as with age comes with more vet visits and health problems. I'm really glad that I did because we recently found an unidentifiable growth on her side and the vet urged my husband and I to have it removed. Pets Best reimbursed me a significant portion, even after taking a deductible and co-pays into account. They also covered more costs from her wellness exam than I had expected them to. This is such a huge relief to me, as I now know if she has another medical emergency it will be covered and I won't have to worry about it financially. Customer service is kind, understanding and prompt. I truly recommend this insurance to anyone who is looking to cover a furry family member.
Insurer: Pets Best
By: Samantha Clarke
Best purchase I Ever Made
Best purchase I ever made for my new puppy!
Insurer: Trupanion
By: Adrienne Michels