207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,041 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,192 reviews
58,961 reviews
14,606 reviews
Category with most reviews
This chart shows the distribution of review categories.
Disliked the calling in process
Disliked the calling in process. Couldnt get any insurance/coverage info sent to by email to read before making a decision. Everything just told over the phone. Gave me suspicious/shady vibes.
Insurer: Nationwide
By: customer
Easy and understanding to get the…
Easy and understanding to get the insurance also affordable .
Insurer: Nationwide
By: Isolina Moore
Awesome Experience
Pets Best is so great to work with and has helped Lee and I so much. Customer service is great and the website is easy to navigate.. Thank you Pets Best for all you do!!
Great Service and Easy Claim Processing
My last few claims have been handled quickly and efficiently. It's easy to use the app to file claims and upload docs or photos needed. In the past when I needed to call customer support, my questions were answered and the problem solved quickly. I am so glad we have this insurance for our pups!
Insurer: MetLife
By: Pam Swanstrom
Wellness visit
I have an 16 month old mini Schnauzer named Sadie. I have never had pet insurance before so when I got her I decided to get it. I am so glad I did. The peace of mind and ease of the claim process is so easy I am thankful I got it. The claims process is easy and fast. I would recommend this to anyone thinking of getting pet insurance.
Don't believe the 2-4 day reimbursement website claims
My puppy had to be hospitalized for an unknown illness. Spent an entire week and thousands of dollars, with the peace of mind that I had coverage from Spot and I'd be reimbursed within 2-4 days, according to their website. Cut to 4 weeks later, and they can't tell me what's missing, what the status is, or if I'll ever see the $6,000+ dollar reimbursement one page of my account says I've already been reimbursed (spoiler alert: I haven't received any of that, at all). I've reached out to them multiple times for clarification, but they don't seem interested in actually solving the problems, just in ushering folks off the line. Thankfully, my puppy is ok, but I can help but think about if it hadn't turned out well, if I'd be fighting with them to get them to honor the coverage I pay for, while also grieving the loss of a pet. Can't in good conscience recommend this. Buyer beware.
Insurer: Spot
By: Erin
I just got hit with a 264% increase from Embrace
I just got hit with a 264% increase from Embrace!!! I have had Embrace for my Bolognese since he was a puppy, since 2011. He is now over 15 and is still pretty healthy. The premium had been increasing as he got older, last year it was $2,260. They just sent me a renewal invoice for $8,230!!! I submitted a single claim in 2015, and was reimbursed $223. At the same time, they have not raised the maximum annual reimbursement from $10,000. Why on earth would I pay over $8,000 to be reimbursed up to $10,000, when I may not even spend $8,000 in a year?!?! This is criminal. They should have just said they aren't renewing. Waste of time. We are CA residents. I would be happy to join a lawsuit. Response to Embrace's response - why bother to write this. Increases in vet bills do not justify a three-fold increase in premiums, especially when there have been no claims in over a decade.
Insurer: Embrace
By: Elyse Eisenberg
Having a tiny dog [3lbs] go into ER…
Having a tiny dog [3lbs] go into ER hospital for 3 days was beyond stressful and knowing that I could get an estimate approved for her care allowed me to focus on her and not worrying about how exactly I would have to pay for a condition that if left untreated would have been fatal. Pumpkin was prompt and my little honey is now back home and in active recovery.
Insurer: Pumpkin
By: Attalie
Easy Claim Submittal
The simplicity of submitting the claims.
Insurer: MetLife
By: Tammy